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Transfer traffic driving growth at Copenhagen Airport

A 4.7% rise in transfer passengers, led by travellers from Poland, ensured that 2.8 million passengers (+0.4%) passed through Copenhagen Airport in September.

World Business Partners

The latest global news from ACI’s World Business Partners.

People Matters – Anger management

Terri Morrissey and Richard Plenty provide their thoughts on dealing with difficult customers.

Glasgow Airport unveils electric bus fleet

Glasgow today become the first UK airport to introduce a fleet of zero-emission electric buses to its car park operation.

CAAi to help development of Kazakhstan's air transport sector

CAA International (CAAi) has been awarded a new consultancy project to help the Kazakhstan aviation regulator adopt a new aviation oversight model, based on that used in the UK.

LAWA breaks ground on new state-of-the-art airport police facility

Los Angeles World Airports (LAWA) has broken ground on new state-of-the-art complex for LAX's police officers. 

Pictures courtesy of Tadej Bernik.

Copenhagen Airports CEO, Thomas Woldbye; Fraport Greece CEO, Alexander Zinell; and LabCampus/Munich Airport’s vice president for innovation and creation, Sarah Wittlieb, took centre stage this morning at the opening of the SMART Airports Europe Conference in Munich. 

Rising to the challenge

Small GA gateways such as Lee’s Summit Municipal Airport can become economic development engines for their surrounding communities, writes Ty Sander, project manager for Crawford, Murphy & Tilly.

Ottawa airport to trial anti-drone technology

Ottawa Macdonald-Cartier International Airport (YOW) is to partner with NAV CANADA and QinetiQ Canada (QinetiQ) to trial the company's ant-drone technology at the gateway.

Happy or not?

Ville Levaniemi, HappyOrNot’s co-founder and executive vice president of new business tells us more about the potential benefits of using customer service feedback technology at airports.

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