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ACI reveals world's best airports for customer experience

Asia-Pacific airports have once again excelled in AC’s annual Airport Service Quality (ASQ) customer excellence awards, enjoying a clean sweep in all the global categories in the 2019 Departures Survey while Bengaluru-Kempegowda once again won the Arrivals Award.

BLOG: Coronavirus – prevention is better than cure

While it is still early days, the unprecedented impact of coronavirus is already causing massive challenges to people, business and supply chains, writes Shakespeare Martineau's insolvency partner, Michael Mulligan.  

Heinemann opens 18th shop at Kiev's Boryspil airport

Boryspil International Airport in the Ukraine has opened a new duty free shop in its revamped Terminal F in conjunction with travel retailer Gebr Heinemann and its local partner, BF Group.

new F&B outlets open at Phoenix Sky Harbor

The F&B offering at Phoenix Sky Harbor International Airport (PHX) just got a little better with the opening of three new outlets.

Dubai opens new state-of-the-art Control Centre

Dubai Airports' chairman, His Highness, Sheikh Ahmed Bin Saeed Al Maktoum, today inaugurated Dubai International Airport's new nerve centre – its state-of-the-art AOCC. 

Southampton continues to reduce its carbon footprint

Southampton Airport in the UK has achieved Level 2 ‘Reduction’ status in ACI's Airport Carbon Accreditation programme.

Investments higher than earnings – Copenhagen Airport

Copenhagen Airport pulled no punches in its annual report issued today, admitting that it is under pressure, with recent investments of around DKK2 billion a year being "substantially higher" than its earnings.

Airspace review begins at London Stansted

As part of the UK government’s Airspace Modernisation Programme, London Stansted has begun the process of re-designing the network of corridors and flightpaths that aircraft use when travelling to and from the airport.

Record traffic high for Detroit Metro

A record 36.7 million passengers passed through Detroit Metropolitan Airport (DTW) last year – a healthy year-on-year rise of 4.3%.

Hyderabad's airport run hailed a huge success

Over 2,000 runners today competed in the first ever fun run at Hyderabad's Rajiv Gandhi International Airport.

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