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NEWS July 15, 2010

Swiss study

Air cargo makes a significant contribution to the Swiss economy with 70% of companies regarding it as...

NEWS July 15, 2010

New cargo facility

Nairobi–Jomo Kenyatta International Airport’s new Transglobal Cargo Centre (TCC) will be the first fresh produce and cargo handling facility in Africa to incorporate a...

NEWS July 15, 2010

Changi awards


Changi Airport Group (CAG) has celebrated its “strong partnership” with its airlines by honouring the gateway’s top performers and...

Serving up a treat

Innovation and understanding your customers are ingredients that should be on the menu of all F&B operators wishing to taste success at airports, writes Noel Toolan.

Signed, sealed and delivered

Airport World reports on the findings of an academic study that favours the introduction of centralised collection and distribution points for the delivery of food and supplies to airport terminals.

IT July 12, 2010

In the Know

In the Know


Airports need to embrace IT to improve communication with their customers and generate new revenue streams, writes Stephan Poser.

PASSENGER SERVICES July 8, 2010

Tried & Tested Remedy


Lessons learnt in previous global flu outbreaks are proving invaluable in aviation’s response to the H1N1 virus threat, writes Oliver Clark.

PASSENGER SERVICES July 8, 2010

One Vision


Joanne Paternoster considers the benefits of outsourcing and the impact it can have on customer satisfaction levels at airports.

CARGO July 8, 2010

Flower Power

Flower Power


Airports play a critical role in the transportation of fresh cut flowers across the globe, writes Dan McCue.

PASSENGER SERVICES July 8, 2010

Moving on Up

Teresa Andrews finds out more about the origin and evolution of automated people movers at airports.

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