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MARKETING & COMMUNICATIONS February 24, 2010

By popular demand

Asia-Pacific gateways once again lead the way in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey.

Great story



ACI director general, Angela Gittens, reflects on the importance of good marketing and communication and the benefits of the Airport Service Quality programme.

Growing places



Oliver Clark catches up with Dubrovnik Airport’s new general manager, Roko Tolic, to discuss his
vision for the gateway.

NEWS January 2, 2010

World in action



Joe Bates looks back at some of the highlights of the World General Assembly and ACI Asia-Pacific Conference & Exhibition in Kuala Lumpur.

The last word - Simon Woodroffe

Airport World gets up close and personal with Yo! Company founder, Simon Woodroffe.

Perth Airport

Airport wins approval for a A$2.4 billion upgrade over the next decade.

Mr Fix-It



Lucy Siebert caught up with Heathrow’s marketing and insight director, Nick Adderley, to find out how it is trying to make every journey better.

Every which way but lose

Yemmi Agbebi reflects on the impact biometric technology at airports is having on passenger facilitation, access control for staff and border security.

Going up in smoke?

John Blake considers the impact a ban on duty free tobacco sales would have on airport revenues and jobs worldwide.

ECONOMICS December 10, 2009

The buying game

The buying game



What does 2010 hold for airport sales? Simon Morris considers the impact the global recession has had on the market and some potential future deals.

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