ACI director general, Angela Gittens, reflects on the importance of good marketing and communication and the benefits of the Airport Service Quality programme.
Oliver Clark catches up with Dubrovnik Airport’s new general manager, Roko Tolic, to discuss his
vision for the gateway.
Airport World gets up close and personal with Yo! Company founder, Simon Woodroffe.
Airport wins approval for a A$2.4 billion upgrade over the next decade.
Lucy Siebert caught up with Heathrow’s marketing and insight director, Nick Adderley, to find out how it is trying to make every journey better.
Yemmi Agbebi reflects on the impact biometric technology at airports is having on passenger facilitation, access control for staff and border security.
John Blake considers the impact a ban on duty free tobacco sales would have on airport revenues and jobs worldwide.