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ACI World director general, Angela Gittens, reflects on the road to success in customer service excellence.

Hartsfield-Jackson Atlanta to hold Airport Community Job Fair on Tuesday

More than 1,000 jobs will be up for grabs at Hartsfield-Jackson Atlanta International Airport (ATL) next week when the gateway holds an Airport Community Job Fair on Tuesday, October 31.

Mumbai airport receives official 'stamp' of approval to mark 75 years of aircraft operations

India has issued two postage stamps to commemorate the 75th anniversary of aircraft operations on the site of Mumbai Chhatrapati Shivaji Airport.

Halifax Stanfield to host inaugural ASQ Forum and Customer Excellence Global Summit

Halifax Stanfield International Airport is to host ACI World's inaugural Airport Service Quality (ASQ) Forum and Customer Excellence Global Summit in September 2018.

Christchurch Airport unveils its long-term vision to 2040

Expanding and "refreshing" the terminal building to focus on the passenger experience and create greater operational flexibility are key goals of Christchurch Airport's vision for 2040, which it revealed earlier today.

Good times

Airports of Mauritius CEO, Romesh Bhoyroo, talks to Joe Bates about the expansion and development of the country’s gateway to the world, Sir Seewoosagur Ramgoolam International Airport.

Asia-Pacific's airlines continue to flourish despite challenges

Asia-Pacific's airlines remain under pressure in a market characterised by intense competition and robust growth of both passenger and cargo traffic, according to the Association of Asia Pacific Airlines (AAPA).

Manchester orders new boarding bridges as part of its £1bn expansion programme

ADELTE has signed a contract with Manchester Airports Group (MAG) to design, manufacture and install 11 new passenger boarding bridges at Manchester Airport as part of its £1 billion transformation programme.

London City Airport creates its own cocktail to celebrate 30th birthday

London City Airport has created its own cocktail, The East End Flyer, as part of its 30th birthday celebrations.

Cross-subsidies from hubs key to the sustainability of all gateways in airport networks

ACI World has released a Policy Brief on airport networks and the sustainability of small airports.

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