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Monday, 05 March 2012 |

Making memories

Lagardère Services’ Emmanuel de Place reflects on the importance of training and motivating retail staff at airports.

Friday, 02 March 2012 |

Tools for success

James Ingram discusses the launch of ASQ Retail and explains how customer satisfaction benchmarking can help boost shop and F&B sales at airports.

Friday, 02 March 2012 |

Top man!

One of the most famous names in travel retail, Colm McLoughlin, talks to Joe Bates about the evolution of Dubai Duty Free, the airport retail business and the challenges ahead.

Monday, 13 February 2012 |

A new hobby

Houston Hobby’s soon-to-be completed development programme has breathed new life into a 50-year old facility, writes Jay Srinivasan.

Monday, 06 February 2012 |

All in the design

HOK design director, Ernest Cirangle, explores how planners can help airports prepare for natural disasters.

Monday, 30 January 2012 |

Ready for take-off

The 2012 opening of Berlin Brandenburg Airport Willy Brandt will transform air travel to Berlin, writes Erica Gingerich.

Monday, 23 January 2012 |

Shopping showdown

The duty free business is arguably more competitive than ever before with airport retailers cranking up their efforts to boost sales, writes Kevin Rozario.

Monday, 16 January 2012 |

Weathering the storm

Oliver Clark discovers that airports can learn invaluable safety lessons from natural disasters.

Thursday, 12 January 2012 |

Thames Estuary Airport

Architect, Lord Norman Foster, outlines proposals for a new London airport.

Monday, 09 January 2012 |

Dawn of a new era

Andrew Jones reports on the construction and development of one of the world’s newest gateways, Erbil International Airport in Iraq.

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