Airport World talks to university lecturer, Dr Damian O’Doherty, who has given up a year of his life to live at Manchester Airport as part of a social experiment designed to explore emergent communities and possible new ways of living together.
Joanne Paternoster takes a closer look at the sustainability enhancing customer service efforts of a handful of gateways.
Changing weather patterns potentially pose a threat to the long-term future of the world’s airports, writes Doug Johnson.
David Bentley takes a closer look at airport ownership and the different and ever-changing business models.
Bogotá–El Dorado International Airport’s Ralf Etzold talks to Joe Bates about the gateway’s development plans.
Innovation and understanding your customers are ingredients that should be on the menu of all F&B operators wishing to taste success at airports, writes Noel Toolan.
Airport World reports on the findings of an academic study that favours the introduction of centralised collection and distribution points for the delivery of food and supplies to airport terminals.
Airports need to embrace IT to improve communication with their customers and generate new revenue streams, writes Stephan Poser.
Lessons learnt in previous global flu outbreaks are proving invaluable in aviation’s response to the H1N1 virus threat, writes Oliver Clark.
Joanne Paternoster considers the benefits of outsourcing and the impact it can have on customer satisfaction levels at airports.
7861 peoples are following airportworldmag