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People Matters - The human touch

Dr Richard Plenty and Terri Morrissey reflect on the importance of stakeholder engagement.

Wednesday, 28 December 2016 |

Better buys

Airport World highlights some of the more high profile global retail/F&B stories of the final quarter of 2016.

Monday, 26 December 2016 |

Bed and board

Airport hotels are some of the most sought after concessions on the planet with the big chains boasting facilities at or around most of the world’s busiest airports, writes Joe Bates. 

Thursday, 22 December 2016 |

On top in Europe

Oslo Airport’s managing director, Øyvind Hasaas, talks to Joe Bates about the gateway’s new-look terminal, the importance of its retail/F&B offerings and environmental leadership.

Tuesday, 01 November 2016 |


Joe Bates takes a look at a handful of the latest security initiatives ranging from trialling new screening technology to efforts to make checkpoints more efficient and customer friendly.

All aboard!

Joe Bates looks back at some of the highlights of the joint ACI-NA/ACI World Assembly, Conference and Exhibition in Montréal.

Thursday, 01 December 2016 |

Face time

Biometrics is enabling a new era in travel identity management, writes SITA’s vice president for airport solutions, Matthys Serfontein.

ACI’s World Business Partner news

The latest news from ACI’s World Business Partners.

People matters - Learning from crises

Dr Richard Plenty and Terri Morrissey reflect on what we can learn from disasters following presentations made at the ACI World Annual General Assembly in Montréal.

Tuesday, 22 November 2016 |

Everybody counts

ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations.

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