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Joe Bates - Airport World Magazine

Joe Bates

Simply the best

Airport World pays tribute to the 2018 Airport Service Quality (ASQ) customer experience award winners and talks to some of the CEOs of the successful gateways.

NEWS Friday, 31 May 2019 |

Plaza Premium Group launches meet-and-greet service at DFW

The Plaza Premium Group has launched its Allways meet-and-greet service in the US market at Dallas/Fort Worth International Airport (DFW).

NEWS Friday, 31 May 2019 |

San Diego unveils forces of nature art collection

San Diego International Airport’s Arts Programme has launched its 2019 collective experience for airport travellers and visitors.

NEWS Thursday, 30 May 2019 |

Five new gates to open at LaGuardia's Terminal B this weekend

The Port Authority of New York and New Jersey (PANYNJ) today announced that United Airlines will begin operations at five new gates of the new eastern concourse of Terminal B at LaGuardia Airport this weekend.

NEWS Thursday, 30 May 2019 |

New F&B outlet the Flying Saucer lands at DFW

Feast your eyes on the Flying Saucer, the new restaurant/bar in Terminal D at Dallas/Fort Worth International Airport (DFW).

NEWS Wednesday, 29 May 2019 |

New software designed to boost retail sales at Bengaluru-Kempegowda

Bengaluru's Kempegowda International Airport used GrayMatter to install a real-time point of sales (PoS) data integration and commercial analytics across all concessionaires at the Indian gateway.

NEWS Tuesday, 28 May 2019 |

BLOG: Merging technology helps airports reach the sky

Air passenger numbers are growing globally, presenting some unique challenges, beyond merely making sure airports are large enough to accommodate them, writes Christian Carstens.

NEWS Tuesday, 28 May 2019 |

Brussels Airport to upgrade its baggage handling system

Vanderlande has been awarded the contract to execute a significant upgrade to the baggage handling system (BHS) at Brussels Airport.

All aboard – Highlights of ACI World's Annual General Assembly in Hong Kong

Innovation, capacity challenges, sustainability and the customer experience were just a few of the topics on the agenda at this year’s ACI Asia-Pacific/World Annual General Assembly, Conference & Exhibition in Hong Kong, writes Joe Bates.

NEWS Friday, 24 May 2019 |

Fraport increases stake in Lima airport operator

Global airport operator, Fraport AG, has expanded its stake in Peru's Jorge Chavez International Airport by acquiring an additional 10% stake in Lima Airport Partners (LAP).

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