The world's most customer friendly airports, as decided by passengers in ACI's Airports Service Quality (ASQ) customer satisfaction survey, have begun to give their reaction to the awards.
Sydney Airport has further cemented its environmental credentials by achieving Level 3 status in ACI's Airport Carbon Accreditation programme.
London Heathrow has revealed that its customer satisfaction levels hit an all-time high in the last quarter of 2016, whether that will be enough for it to win an award in ACI's annual Airport Service Quality (ASQ) passenger satisfaction awards will be revealed shortly.
Ankara's Esenboğa Airport has renewed its carbon neutral airport certification for another year, reveals operator TAV Airports.
The global aviation industry has applauded a crucial climate agreement reached by governments meeting at the International Civil Aviation Organization (ICAO) today.
ACI World and the International Civil Aviation Organization (ICAO) have signed a Memorandum of Understand (MOU) providing a framework for enhanced co-operation regarding environmental related initiatives.
ACI has issued a new White Paper that provides the clearest evidence yet about the positive impact good customer service has on non-aeronautical revenue generation at the world’s airports.
ACI World Business Partner, Woolpert, has signed a three-year, $1.7 million contract with the Indiana Office of Technology to collect aerial imagery of Indiana.
The introduction of new categories and the results in others being too tight to call means that a record breaking 62 airports have won awards in ACI’s Airport Service Quality (ASQ) customer satisfaction survey for 2015.