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Displaying items by tag: ACI - Airport World Magazine

NEWS Tuesday, 07 March 2017 |

World's most customer friendly airports – industry reaction

The world's most customer friendly airports, as decided by passengers in ACI's Airports Service Quality (ASQ) customer satisfaction survey, have begun to give their reaction to the awards.

NEWS Tuesday, 07 February 2017 |

Sydney Airport achieves new carbon accreditation milestone

Sydney Airport has further cemented its environmental credentials by achieving Level 3 status in ACI's Airport Carbon Accreditation programme.

NEWS Wednesday, 25 January 2017 |

Satisfaction levels soar at London's Heathrow Airport

London Heathrow has revealed that its customer satisfaction levels hit an all-time high in the last quarter of 2016, whether that will be enough for it to win an award in ACI's annual Airport Service Quality (ASQ) passenger satisfaction awards will be revealed shortly.

NEWS Monday, 19 December 2016 |

Ankara's Esenboğa Airport retains carbon neutral status

Ankara's Esenboğa Airport has renewed its carbon neutral airport certification for another year, reveals operator TAV Airports.

SAFETY & SECURITY Thursday, 27 October 2016 |

The silent enemy

Chair of ACI’s Cybersecurity Taskforce, Dominic Nessi, tells Airport World more about what the organisation is doing to combat the growing threat of cybercrime.

NEWS Thursday, 06 October 2016 |

ICAO backs aviation's call for global carbon offsetting scheme for the industry

The global aviation industry has applauded a crucial climate agreement reached by governments meeting at the International Civil Aviation Organization (ICAO) today. 

NEWS Thursday, 06 October 2016 |

ACI signs MoU with ICAO to enhance co-operation on the environment

ACI World and the International Civil Aviation Organization (ICAO) have signed a Memorandum of Understand (MOU) providing a framework for enhanced co-operation regarding environmental related initiatives.

NEWS Monday, 25 April 2016 |

Airports prioritising customer service benefit financially – new report

ACI has issued a new White Paper that provides the clearest evidence yet about the positive impact good customer service has on non-aeronautical revenue generation at the world’s airports.

NEWS Wednesday, 09 March 2016 |

Woolpert commissioned to collect aerial images of Indiana

ACI World Business Partner, Woolpert, has signed a three-year, $1.7 million contract with the Indiana Office of Technology to collect aerial imagery of Indiana.

NEWS Monday, 29 February 2016 |

Revealed – the world's best airports for customer service in 2015

The introduction of new categories and the results in others being too tight to call means that a record breaking 62 airports have won awards in ACI’s Airport Service Quality (ASQ) customer satisfaction survey for 2015.

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