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Displaying items by tag: customer service - Airport World Magazine

NEWS Thursday, 22 September 2016 |

New independent lounges open at Rio's Tom Jobim International Airport

Rio de Janeiro's Tom Jobim International Airport has become the first gateway in South America to open a Plaza Premium lounge. 

NEWS Monday, 12 September 2016 |

Shannon Airport trialling new preclearance checkpoint

A new checkpoint concept, which it is claimed could halve the time spent in security by millions of passengers at airports around the world, is being trialled at Shannon Airport.

NEWS Monday, 05 September 2016 |

Oktoberfest celebrations begins today at Frankfurt Airport

Passengers passing through Frankfurt Airport will be able to get a taste of Oktoberfest over the next three weeks as the gateway celebrates the annual beer festival and funfair. 

NEWS Thursday, 01 September 2016 |

Queensland Symphony Orchestra to serenade passengers at Brisbane Airport

Passengers travelling through Brisbane Airport (BNE) may find themselves serenaded by members of the Queensland Symphony Orchestra (QSO), which will be taking up the baton as BNE’s next Artist-in-Residence from today.

NEWS Thursday, 25 August 2016 |

Auckland Airport adding a heliport to cater to high-end tourists

Construction is at an advanced stage on a new helicopter terminal and hangar at Auckland Airport that is expected to cater to the airport’s growing number of affluent and adventure-seeking passengers.

NEWS Tuesday, 23 August 2016 |

London City Airport jazzes up security screening process with music

London City Airport has come up with a novel way of making the security screening process a little less hassle this summer by serenading passengers with music!

NEWS Tuesday, 09 August 2016 |

Darwin provides sneak preview of new premium airport lounge

Darwin International Airport today provided a sneak preview of a new premium lounge ahead of its public launch on September 1.

NEWS Thursday, 28 July 2016 |

Kids want to put trampolines in suitcases – new survey

Left to their own devices, kids would cram all their favourite items into their suitcases when going on holiday, including trampolines, scooters and musical instruments!

NEWS Monday, 25 July 2016 |

Welcome to the 51st & Green at Dublin Airport

Dublin Airport has opened a new passenger lounge after US Preclearance in Terminal 2.

NEWS Wednesday, 20 July 2016 |

New-look Escape Lounge opens at Manchester Airport

Manchester Airport has completed the £1.9 million upgrade of the Escape Lounge in Terminal 2 just in time for the UK's big summer getaway.  

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