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Displaying items by tag: customer service - Airport World Magazine

NEWS Friday, 07 April 2017 |

Get up, close and personal with Auckland Airport

Auckland Airport is inviting travellers and other customers to join Strata Club, its new, innovative, app-based programme designed to recognise their travel choices with personalised services and benefits.

NEWS Wednesday, 05 April 2017 |

New shops and F&B outlets open at Oslo Airport

DnB, Haven, Havsalt and Starbucks are among the new shops and F&B outlets opening at Oslo Airport this week.

NEWS Monday, 03 April 2017 |

Hyderabad Rajiv Gandhi International Airport launches new customer service programme

Hyderabad’s Rajiv Gandhi International Airport has unveiled 50 new passenger service associates (PSAs), whose sole task is to assist and help travellers as they journey through the fast growing Indian gateway.

NEWS Thursday, 30 March 2017 |

Hair today, gone tomorrow... Heathrow opens its first hairdressing salon

Celebrity hairdresser, Bradley Smith, is to open the UK's first airport salon inside Heathrow Terminal 5.

NEWS Thursday, 30 March 2017 |

Smile, you're at a VINCI airport!

VINCI Airports is holding its annual 'Smiling Day' tomorrow, and for the first time all of the airports in its extensive global network in Cambodia, Chile, the Dominican Republic, France, Japan and Portugal are taking part.

NEWS Tuesday, 14 March 2017 |

Dubai's gateways introduce the world's fastest airport Wi-Fi

Dubai Airports has taken free Wi-Fi useage at airports to another level with the introduction of up to 100mb connection speeds across both its gateways.

NEWS Thursday, 09 March 2017 |

Brisbane Airport begins trial of facial recognition technology to board flights

Brisbane Airport, in partnership with SITA and Air New Zealand, has launched an Australian first trial of facial recognition technology that many believe will transform the future of travel.

NEWS Monday, 06 March 2017 |

ACI reveals the world's most customer friendly airports

There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey.

NEWS Friday, 24 February 2017 |

BLOG: Innovation Lab unveiled at San Diego International Airport

San Diego International Airport has created its own innovation lab where it can conceive, develop and test emerging technologies and business concepts that have the potential to transform the airport experience for future passengers, writes Rick Belliotti.

NEWS Wednesday, 22 February 2017 |

Dubai International Airport marks first anniversary of Concourse D

Dubai International Airport is celebrating the first anniversary of its impressive Concourse D, which officially turns one on Friday.

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