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Displaying items by tag: customer service - Airport World Magazine

NEWS Friday, 03 February 2017 |

BLOG: Transforming terminals in to destinations in their own right

When does your holiday begin? Is it when you touch down on foreign soil, when your flight takes off or when you arrive at the airport?

NEWS Sunday, 29 January 2017 |

Chinese New Year celebrations at Dubai International Airport

A traditional Dragon Dance was arguably the highlight of yesterday's Chinese New Year celebrations at Dubai International Airport.

NEWS Wednesday, 25 January 2017 |

Satisfaction levels soar at London's Heathrow Airport

London Heathrow has revealed that its customer satisfaction levels hit an all-time high in the last quarter of 2016, whether that will be enough for it to win an award in ACI's annual Airport Service Quality (ASQ) passenger satisfaction awards will be revealed shortly.

NEWS Monday, 23 January 2017 |

Philadelphia's Wi-Fi speeds among the fastest at a US airport

Philadelphia's gateway to the world offers some of the fastest airport Wi-Fi connection speeds in the US, according to a study released today.

NEWS Wednesday, 18 January 2017 |

Sydney Airport plans big Chinese New Year celebrations

Sydney Airport is pledging to celebrate Chinese New Year with a range of exciting in-terminal activities that will include "special performances, tailored retail offers and decorations to mark the Year of the Rooster".

NEWS Wednesday, 28 December 2016 |

Auckland Airport unveils new mobile, self-service check-in kiosks

Auckland Airport has rolled out its first mobile self-service check-in kiosks, in preparation for expected record passenger numbers through the international terminal this summer.

NEWS Tuesday, 13 December 2016 |

Santa spotted at Dubai International Airport

Dubai International Airport (DXB) is full of festive cheer as it prepares to welcome some seven million passengers during December. 

NEWS Monday, 12 December 2016 |

Uber cleared for take-off at Montréal-Trudeau from today

Uber drivers will be able to pick up passengers at Montréal–Trudeau airport from today following the conclusion of a business agreement between Aéroports de Montréal (ADM) and the online transportation company. 

NEWS Monday, 05 December 2016 |

LiLou the therapy pig joins SFO's Wag Brigade

Eat your heart out Miss Piggy, Babe and Peppa Pig, there's a new girl in town, San Francisco International Airport's new therapy pig, LiLou!

NEWS Tuesday, 22 November 2016 |

Priority Pass celebrates the opening of over 1,000 lounges worldwide

The opening of 130 new lounges in the last 12 months means that Priority Pass now provides access to over 1,000 airport lounges in 130 countries in 500 cities across the globe.

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