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Displaying items by tag: customer service - Airport World Magazine

NEWS Tuesday, 04 August 2015 |

New independent lounge opens at Heathrow

Heathrow has opened the first independently operated lounge in Terminal 5.

NEWS Thursday, 30 July 2015 |

New restaurant at Toronto Pearson to offer innovative new dining experience

Internationally acclaimed master chef Susur Lee’s culinary creations are taking flight, literally, with the opening of Lee Kitchen at Toronto Pearson International Airport.

NEWS Wednesday, 29 July 2015 |

San Antonio breaks ground on new consolidated car rental facility

Passengers will soon have access to a new 1.8 million square foot Consolidated Rental Car and Public Parking Facility (CONRAC) at San Antonio International Airport.

NEWS Monday, 27 July 2015 |

Philadelphia offers some of the best value flights in the US – new survey

Philadelphia International Airport is one of the most affordable airports in the US, according to a new report. 

NEWS Wednesday, 22 July 2015 |

Denver has the fastest Wi-Fi of the US's top airports – new survey

Denver International Airport (DIA) has the fastest Wi-Fi out of the top seven busiest airports in the US, according to data from Wefi, the mobile data analytics company.

NEWS Thursday, 16 July 2015 |

BLOG: Everyone wins with self-service, but the human touch is key

Although it’s transforming the customer experience, without the right support, automation can do more harm than good, says Sally Alington.

NEWS Monday, 29 June 2015 |

Norway's airport system to move to the cloud

Norwegian airport operator, Avinor, is to move its 46 airports to the Amadeus cloud.

NEWS Friday, 19 June 2015 |

Green light for new car rental complex at San Antonio International Airport

San Antonio City Council has approved the construction of a $163 million Consolidated Rental Car Facility (CONRAC) at San Antonio International Airport.

NEWS Friday, 19 June 2015 |

Denver International Airport launches its own TV channel

The world's newest TV channel launched at Denver International Airport this week.

NEWS Thursday, 18 June 2015 |

Airline IT Survey indicates a new focus on investment in technology

A common theme throughout the Air Transport IT Summit in Brussels has been how new technology is making air travel easier and helping restore the 'fun' at airports, and the world's airlines seem to agree as they continue to invest in passenger enhancing IT solutions.

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