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Displaying items by tag: customer service - Airport World Magazine

RETAIL/F&B Thursday, 21 May 2015 |

On the menu

Airport World highlights the latest retail/F&B-focused customer service initiatives introduced by Gebr Heinemann and Stansted and Helsinki airports.

PASSENGER SERVICES Thursday, 28 May 2015 |

Tales of the unexpected

New initiatives, services and innovative design continue to raise the bar on customer service levels at airports worldwirde, writes Joe Bates.

PASSENGER SERVICES Tuesday, 12 May 2015 |

Putting people first

Airport International Group CEO, Kjeld Binger, talks to Joe Bates about the customer service philosphy of Amman's Queen Alia International Airport.

NEWS Monday, 04 May 2015 |

Orlando International Airport gets its own trading card

Orlando International Airport has become the latest North American gateway to get its own trading card.

NEWS Friday, 01 May 2015 |

Seattle-Tacoma honours green efforts of F&B operator

The Port of Seattle Commission has awarded its fifth Annual Green Gateway Environmental Excellence Award to HMSHost for its accomplishments in waste reduction and energy conservation at Seattle-Tacoma International Airport.

NEWS Friday, 01 May 2015 |

New Virgin Clubhouse opens at LAX

Virgin Atlantic unveils a brand new £2.5 million Clubhouse, located in Terminal 2 at Los Angeles International Airport (LAX).

MAGAZINE Thursday, 30 April 2015 |

AIRPORT WORLD 2015, ISSUE 02

In the spotlight: Customer service

Airport report: Hartsfield-Jackson Atlanta

Special report: ASQ winners

Plus: Chinese airport development & security

NEWS Thursday, 23 April 2015 |

New study reveals how and why we will travel by 2030

Six ‘traveller tribes’ or segments will emerge by the end of the next decade, according to a new study.

NEWS Monday, 20 April 2015 |

Miami International Airport honours its volunteer ambassadors

Take a bow, Elaine Riedinger, Miami International Airport's Volunteer Ambassador of the Year.

NEWS Wednesday, 08 April 2015 |

Bringing a Finnish feeling to Helsinki Airport

New F&B outlets such as the Arctic Bar and Nordic Kitchen are designed to bring more of a Finnish feel to Helsinki Airport, according to operator Finavia.

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