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Displaying items by tag: customer service - Airport World Magazine

NEWS Monday, 29 June 2015 |

Norway's airport system to move to the cloud

Norwegian airport operator, Avinor, is to move its 46 airports to the Amadeus cloud.

NEWS Friday, 19 June 2015 |

Green light for new car rental complex at San Antonio International Airport

San Antonio City Council has approved the construction of a $163 million Consolidated Rental Car Facility (CONRAC) at San Antonio International Airport.

NEWS Friday, 19 June 2015 |

Denver International Airport launches its own TV channel

The world's newest TV channel launched at Denver International Airport this week.

NEWS Thursday, 18 June 2015 |

Airline IT Survey indicates a new focus on investment in technology

A common theme throughout the Air Transport IT Summit in Brussels has been how new technology is making air travel easier and helping restore the 'fun' at airports, and the world's airlines seem to agree as they continue to invest in passenger enhancing IT solutions.

NEWS Wednesday, 10 June 2015 |

Dublin tops European airport Wi-Fi league

Dublin Airport has the best airport Wi-Fi in Europe, according to a major new study.

NEWS Tuesday, 02 June 2015 |

Denver's new Westin Hotel to open in November

Denver International Airport has announced that its new Westin hotel will officially open on November 19.

NEWS Monday, 01 June 2015 |

Vilnius Airport opens new cinema to showcase Lithuanian films

Vilnius Airport is believed to be the first airport in Eastern and Northern Europe to open its own airside 'cinema'.

RETAIL/F&B Thursday, 21 May 2015 |

On the menu

Airport World highlights the latest retail/F&B-focused customer service initiatives introduced by Gebr Heinemann and Stansted and Helsinki airports.

PASSENGER SERVICES Thursday, 28 May 2015 |

Tales of the unexpected

New initiatives, services and innovative design continue to raise the bar on customer service levels at airports worldwirde, writes Joe Bates.

PASSENGER SERVICES Tuesday, 12 May 2015 |

Putting people first

Airport International Group CEO, Kjeld Binger, talks to Joe Bates about the customer service philosphy of Amman's Queen Alia International Airport.

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