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Displaying items by tag: passenger services - Airport World Magazine

NEWS Tuesday, 23 August 2016 |

London City Airport jazzes up security screening process with music

London City Airport has come up with a novel way of making the security screening process a little less hassle this summer by serenading passengers with music!

NEWS Tuesday, 26 July 2016 |

New report on disabled passenger experiences at UK airports shows improvements needed

A new report recommends greater collaboration between airlines, airports and service providers in order to improve the quality of assistance for disabled passengers at UK airports.

NEWS Monday, 25 July 2016 |

Welcome to the 51st & Green at Dublin Airport

Dublin Airport has opened a new passenger lounge after US Preclearance in Terminal 2.

NEWS Wednesday, 20 July 2016 |

New-look Escape Lounge opens at Manchester Airport

Manchester Airport has completed the £1.9 million upgrade of the Escape Lounge in Terminal 2 just in time for the UK's big summer getaway.  

NEWS Monday, 18 April 2016 |

Tom Jobim International Airport introduces 'virtual' sign language assistant

Meet Hugo, the sign language expert and newest member of staff at Rio de Janeiro’s Tom Jobim International Airport.

NEWS Sunday, 17 January 2016 |

Trendy new uniforms for Denver's customer service teams

Denver’s customer service teams arguably have the coolest uniforms of any airport on the planet after the launch of a sporty new-look this year.

NEWS Monday, 14 September 2015 |

Oslo Airport's security wait times among the shortest in Europe

Oslo Airport boasts some of the shortest security wait times in Europe with passengers on average taking just two minites to complete the screening process.

NEWS Monday, 29 June 2015 |

Norway's airport system to move to the cloud

Norwegian airport operator, Avinor, is to move its 46 airports to the Amadeus cloud.

NEWS Thursday, 26 March 2015 |

Lost luggage rates continue to decline – new report

The air transport industry has cut the rate of mishandled bags by 61.3% globally since 2007, creating $18 billion in total estimated cost savings, according to a new report.

NEWS Tuesday, 09 December 2014 |

Clear Channel Airports strikes TV network deal

Clear Channel Airports (CCA) has signed a new 10-year deal with ClearTV Media to continue delivering diverse broadcast and cable network TV programming to airport travellers via ClearVision.

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