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Displaying items by tag: passenger services - Airport World Magazine

NEWS Wednesday, 18 January 2017 |

Sydney Airport plans big Chinese New Year celebrations

Sydney Airport is pledging to celebrate Chinese New Year with a range of exciting in-terminal activities that will include "special performances, tailored retail offers and decorations to mark the Year of the Rooster".

NEWS Thursday, 29 December 2016 |

Warsaw Chopin to introduce new 'Kiss & Fly' zone

Warsaw's Chopin Airport is to introduce a Kiss & Fly Zone outside the Departures Hall for motorists dropping off passengers.

NEWS Wednesday, 28 December 2016 |

Auckland Airport unveils new mobile, self-service check-in kiosks

Auckland Airport has rolled out its first mobile self-service check-in kiosks, in preparation for expected record passenger numbers through the international terminal this summer.

NEWS Monday, 12 December 2016 |

Amsterdam Schiphol's new website and app to deliver tailored travel advice to passengers

Amsterdam Schiphol today introduced its new website www.schiphol.nl and app, which it hopes will provide passengers travelling via Schiphol with the most personalised experience possible. 

NEWS Tuesday, 23 August 2016 |

London City Airport jazzes up security screening process with music

London City Airport has come up with a novel way of making the security screening process a little less hassle this summer by serenading passengers with music!

NEWS Tuesday, 26 July 2016 |

New report on disabled passenger experiences at UK airports shows improvements needed

A new report recommends greater collaboration between airlines, airports and service providers in order to improve the quality of assistance for disabled passengers at UK airports.

NEWS Monday, 25 July 2016 |

Welcome to the 51st & Green at Dublin Airport

Dublin Airport has opened a new passenger lounge after US Preclearance in Terminal 2.

NEWS Wednesday, 20 July 2016 |

New-look Escape Lounge opens at Manchester Airport

Manchester Airport has completed the £1.9 million upgrade of the Escape Lounge in Terminal 2 just in time for the UK's big summer getaway.  

NEWS Monday, 18 April 2016 |

Tom Jobim International Airport introduces 'virtual' sign language assistant

Meet Hugo, the sign language expert and newest member of staff at Rio de Janeiro’s Tom Jobim International Airport.

NEWS Sunday, 17 January 2016 |

Trendy new uniforms for Denver's customer service teams

Denver’s customer service teams arguably have the coolest uniforms of any airport on the planet after the launch of a sporty new-look this year.

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