With retail currently accounting for around 30% of the non-aeronautical revenues made by airports worldwide, creating winning concessions strategies is essential, writes Pragma Consulting’s Alex Avery.
Airport World highlights some of the more high profile global retail/F&B stories of the final quarter of 2016.
Oslo Airport’s managing director, Øyvind Hasaas, talks to Joe Bates about the gateway’s new-look terminal, the importance of its retail/F&B offerings and environmental leadership.
In the spotlight: Planning & Design
Airport report: Vancouver
Special report: Iconic terminals
Plus: Airport anniversaries and Canada’s big year
Airport World turns the retail spotlight on Abu Dhabi’s new Midfield Terminal and a handful of other innovative retail/F&B projects across the globe.
Airport World highlights the latest retail/F&B-focused customer service initiatives introduced by Gebr Heinemann and Stansted and Helsinki airports.
New F&B outlets such as the Arctic Bar and Nordic Kitchen are designed to bring more of a Finnish feel to Helsinki Airport, according to operator Finavia.
Stansted Airport has enhanced its F&B offering with the opening of a new Coast to Coast restaurant.
Brisbane Airport has unveiled an exciting new addition to its food and beverage offering – a Mexican restaurant called Mad Mex.
Sydney Airport claims that its international passengers will enjoy a new duty free retail experience from today following the appointment of new concessionaire, Heinemann Duty Free.
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