When thinking of an airport lounge or a terminal building, what is the first idea that pops into your head? Chances are it’s an image rather than a sound.
Los Angeles World Airports (LAWA) has a released a report on response and recovery efforts from the November 2013 shooting incident and says since it happened ‘significant changes’ have been made.
We all know how the story can go when it comes to a bad experience travelling through an airport. You arrive hours in advance of your flight and then face seemingly never ending queues for check-in, passport control and security.
Travellers to Terminal 4 at London Heathrow will now have virtual assistants (VA) called ‘Louise’ to help speed up their security checks.