Small changes to the customer buying experience can make a big difference to an airport’s e-commerce revenues from parking, writes AeroParker’s Jon Keefe.
CEO of thyssenkrupp Elevator, Andreas Schierenbeck, discusses innovation in the airport sector and how moving walkways are getting quicker and aircraft docking faster due to new technology.
Landrum & Brown’s Brian Reed and Sheila Thomas reflect on the opportunities, risks and challenges to gateways of creating non-aviation related developments on or around the airport site.
The latest news from ACI’s World Business Partners.
South Africa’s aviation sector is rapidly digitising its operations in line with global demands, writes Sello Mmakau, Airports Company South Africa’s chief information officer.
Airports continue to enhance their parking facilities to make them more efficient and customer friendly, writes Joe Bates.
Dr Richard Plenty and Terri Morrissey provide their thoughts on: Respect.
What do airport retailers and F&B operators have to do to win over customers and convince them to return again and again? Clare Williams investigates.
Robbie Gill, managing director of The Design Solution, explains why he believes that every airport needs to express a ‘sense of place’.
Blockchain technology was one of many high-tech initiatives under the microscope at this year’s Air Transport IT Summit, writes Joe Bates.
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