Better analysis of sales data can help airports boost retail revenues and customer satisfaction levels, writes John de Giorgio.
Ever-inventive brands are using smartphones to connect with passengers at airports and on almost every stage of their journey, writes Jeremy Corfield.
Using social media to communicate with today’s new breed of connected traveller can enhance an airport’s image, performance and boost revenues, write David McMullen and Shubhodeep Pal.
The evolution of airport IT systems and collaborative decision making will transform operations at the world’s gateways in the years ahead, writes John Jarrell.
Nigel Rees discusses the merits of utilising Building Information Management (BIM) and 3D crowd simulation software to design new terminals and ensure airports make maximum use of existing facilities.
Technology has changed passenger facilitation at airports and will make an even bigger impact in the future, writes SITA’s Ilya Gutlin.
Touchable holograms and floors that generate electricity are just some of the things we can expect to find at the airport of the future, write John Jarrell and Julia Sattel.
Mobile apps are changing the way airlines do business, permeating every step of the journey and core aspect of their operations, according to the latest Airline IT Trends Survey.
Scott Phillips considers the importance of Wi-Fi connectivity at airports and different ways of delivering it to customers with varying requirements.
Security manufacturers continue to develop new technology capable of detecting explosives in liquids, aerosols and gels (LAGs), writes Stephen Vaughan.
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