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Thursday, 07 November 2013 |

Thinking differently - Warsaw Chopin

In the first of a regular series of exchanges, David McMullen catches up with Przemysław Przybylski of Warsaw Chopin Airport (WAW) to exchange ideas and explain why maximising the social media potential of your airport begins with having a clear plan.

Thursday, 03 October 2013 |

Concessions news: The buying game

Airport World reviews some of the latest retail and F&B projects and developments across the globe.

Tuesday, 01 October 2013 |


David McMullen and Shubhodeep Pal discuss marketing innovation in the ageof the connected traveller.

Thursday, 26 September 2013 |

Going places?

ASM’s David Stroud contemplates the dawn of a new, more sophisticated era for route development that increasingly involves the use of social media.

Thursday, 22 August 2013 |

Shopping list

Out of the box thinking is required to respond to changing commercial dynamics and new opportunities created by the evolving design of airport terminals, writes Alex Avery.

More than just results

Dr Richard Plenty and Terri Morrissey reflect on key skills and competencies required by today’s airport leaders.

Sunday, 02 June 2013 |

Smart thinking

Airport World reviews SITA’s Flying Into The Future report on IT innovation in the air transport industry.

Sunday, 19 May 2013 |

Being social

Marc Ellams, head of passenger communications at Heathrow, talks to Steven Thompson about the gateway’s approach to social media.

Friday, 19 April 2013 |

Quality hunter

Steven Thompson discovers that communicating with customers is key for Helsinki Airport as it aims to enhance its facilities and increase its appeal.

Thursday, 04 April 2013 |

Time for a re-think?

Exambela Consulting’s David Feldman argues that airport leaders may need to adapt business strategies to concentrate more on the mid-term for their gateways to thrive in an age of uncertainty.

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