Communicating through social media websites such as Facebook and Twitter is increasingly becoming a key tool for airports around the globe.
Frankfurt Airport’s Facebook page has reached 200,000 likes while its coverage on other social media sites continues to surge.
Warsaw Chopin Airport now has more than 30,000 fans on Facebook and an Instagram following approaching 1,000.
Eindhoven Airport has become the first airport in the world to integrate Facebook in the passenger journey.
Finnish airline Finnair has introduced a new social media check-in service, which allows the passengers to link their Facebook profile with their seat on the plane.
London City Airport claims that its use of social media has resulted in a loyal customer base that is three times more likely to engage with it using Twitter and Facebook when compared with other UK and European airports.