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Marketing & Communications features - Airport World Magazine

NEWS Monday, 19 May 2014 |

Airports continue to gain Twitter followers and Facebook likes

Communicating through social media websites such as Facebook and Twitter is increasingly becoming a key tool for airports around the globe.

NEWS Wednesday, 16 April 2014 |

Frankfurt Airport's Facebook page reaches 200,000 likes

Frankfurt Airport’s Facebook page has reached 200,000 likes while its coverage on other social media sites continues to surge.

NEWS Tuesday, 01 April 2014 |

Warsaw Chopin Airport hits 30,000 fans on Facebook

Warsaw Chopin Airport now has more than 30,000 fans on Facebook and an Instagram following approaching 1,000.

NEWS Monday, 13 May 2013 |

Eindhoven Airport launches world first 'Facebook VIP' initiative

Eindhoven Airport has become the first airport in the world to integrate Facebook in the passenger journey.

Being social

Marc Ellams, head of passenger communications at Heathrow, talks to Steven Thompson about the gateway’s approach to social media.

NEWS Thursday, 14 March 2013 |

Aviation social media: How to check-in using Facebook

Finnish airline Finnair has introduced a new social media check-in service, which allows the passengers to link their Facebook profile with their seat on the plane.

NEWS Wednesday, 11 July 2012 |

Modern art gallery opens at Helsinki

A new modern art gallery, containing “fantasy sculptures” and works inspired by Facebook, has opened at Helsinki Airport.
NEWS Monday, 07 May 2012 |

Europe's airports embrace social media to build relations with passengers

Europe’s airports are embracing social media to forge stronger relationships with their passengers, according to new research by ACI Europe.
NEWS Wednesday, 14 December 2011 |

LAX is world's most social airport

Los Angeles International Airport (LAX) has topped a new Facebook chart for being the “most social airport” in the world.

NEWS Tuesday, 04 October 2011 |

London City Airport's use of social media boosts customer loyalty



London City Airport claims that its use of social media has resulted in a loyal customer base that is three times more likely to engage with it using Twitter and Facebook when compared with other UK and European airports.

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