Dr Pierre Coutu, AMPAP’s programme executive provides his thoughts on management competency building: planning, design and development.
Director general, Angela Gittens, reflects on the fact that airports are capital intensive assets and the challenges they face in finding the funds to develop their key infrastructure.
Dr Richard Plenty and Terri Morrissey provide their thoughts on: The dark side of performance management on wellbeing at work.
Airport World turns the spotlight on baggage handling projects at Keflavík, Moscow Sheremetyevo and Bahrain airports.
A new White Paper revealing that customer service is a key driver of non-aeronautical revenues and the unveiling of ACI’s first Accredited Training Institute are two highlights of the second quarter of 2016.
Remote towers will allow for safe and efficient air traffic services, potentially reducing the costs for air traffic services at airports by 30% to 40%, writes Avinor’s Jan Østby.
ACI World director general, Angela Gittens, reflects on the growth, development and enhancement of the Airport Service Quality (ASQ) customer satisfaction programme.
Terri Morrissey and Dr Richard Plenty provide their thoughts on: Entrepreneurial spirit and innovation.
ACI World’s director general, Angela Gittens, reflects on the airport charges debate and welcomes a new colleague.
New economic data from ACI shows that amidst market uncertainties, the airport industry remains resilient with greater reliance on passenger-related revenues, writes Ryan White.
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