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Make it memorable

Exambela Consulting’s David Feldman and Laure Villeroux take a closer look at airport vision statements and consider why having a vision matters.

You've been framed

Airport World provides a picture round up of this year’s Airport Service Quality (ASQ) Awards Ceremony, which took place at ACI Asia-Pacific’s Regional Assembly, Conference & Exhibition in Jordan.

On the case

New installations, contract wins, reports and the launch of a hybrid luggage drop system have ensured a busy few months for airport baggage handlers and technology suppliers.

China in their hands

With major new airports being built in Beijing, Qingdao and elsewhere and dozens of existing gateways adding new state-of-the-art facilities, these are exciting times for China, writes Joe Bates.

People matters - Developing risk awareness

Dr Richard Plenty and Terri Morrissey provide their thoughts on: The psychology of risk management.

Delivering value through IT

Constantly evolving technology presents new opportunities for airports to improve the bottom-line, writes Amadeus’ Julien Dersy.

The buying game

Mark Weighell and Simon Morris provide their thoughts on some of the key airport transactions of 2014 and speculate what the year ahead might hold for sales and acquisitions.

Business resilience

Airports need to develop business models that plan for uncertainty and prepare for change to succeed in today’s operating environment, writes LeighFisher’s Andy Carlisle.

Angela Gittens, View from the top, Issue 1, 2015

ACI World’s director general, Angela Gittens, discusses the trend toward public-private partnerships and the resultant need for key performance indicators and benchmarks.

People matters - Getting the message across

Dr Richard Plenty and Terri Morrissey provide their thoughts on: motivation and performance.

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