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OTHER ARTICLES Last modified on January 31, 2018


The latest news from ACI’s World Business Partners

Colourful new look for Cancun stores

The Design Solution has created a bespoke design for the 2,450sqm of  retail outlets operated by Dufry in Cancún International Airport’s newly opened Terminal 4.

The facilities include approximately 1,900sqm of space dedicated to Dufry’s innovative ‘New Generation’ store, which it says features “extensive and innovative use of digital applications in order to increase passenger communication and drive sales”.

“The Cancun store designs are strongly focused on a mixture of key elements of local culture, particularly on the heritage and craftsmanship of the Mayans, the vibrant local markets, pulsating nightlife and the natural beauty of the coastline,” says The Design Solution’s director, Nick Taylor.

“These local themes are blended with a strong focus on leading-edge digital technology, including large-scale digital screens that not only enhance customisation but can also be used to consolidate the local spirit of the spaces.

“It’s crucial that the design adopts local themes with sincerity and respect. Modern travellers are not fools, they instinctively know when they’re encountering simplistic touristic clichés and they’re eager to discover an authentic local experience that resonates.

“By engaging them in authentic local storytelling we can use design to create great retail experiences that influence their shopping behaviour, drive revenue and enhance the whole airport experience.” 

Future bright at Greece’s regional airports

ADB SAFEGATE has been selected as the long-term airfield ground lighting (AGL) service partner for Fraport Greece’s 14 regional  Greek airports.

It has signed a 2+1 year Service Level Agreement (SLA) for AGL maintenance supervision that started with an audit to register all assets at all airports.

The audit was GPS enabled including video and image capturing of each asset, electronic measurement of the performance of the asset and functional evaluation of the control system.

This, says Fraport Greece’s general maintenance contractor, Redex, has led to the creation of an asset database for the airports with a detailed measurement of the quality of each gateway’s AGL.

“Our partnership with ADB SAFEGATE was focused on a win-win partnership,” says, Alexandros Alivizatos, general manager at Redex.

“With ADB SAFEGATE providing the AGL expertise it allowed us to deploy resources in the most efficient way. The AGL maintenance team and general maintenance teams can work in a concerted manner leading to better resource planning and cost reduction for the end customer.”

ADB SAFEGATE CEO, Christian Onselaere, says: “Our global service experience and local knowledge have allowed us to set up a model together with our partner Redex that makes best use of our competences.” 

WBP Profiles


Location: Le Bretonneux, France

Contact: Lyes Soua, operations director


W: www.alpha-airport.com

Alpha-Airport is renowned as a leading system integrator in terminal design and equipment, as well as full lighting system installation. Our range of services encompasses all necessary steps throughout the project management process from design to implementation, including technical studies, supplies, logistics, installation and supervision, set-up, training and after-sale support. Alpha-Airport was awarded ISO9001 certification in 2000, followed by ISO14001 certification in 2012. Moreover, both certifications have been renewed every year since. Numerous airports and airport authorities have granted us their trust, both in France and around the world.


Location: Murarrie, QLD, Australia

Contacts: Sarah Renner, executive general manager for aviation and transport; Gray Manson, business risk and innovations manager;


W: www.au.issworld.com

As a worldwide provider of support services to aviation customers, including security, screening and cleaning, at ISS we recognise the importance of creating the best passenger experience. With a team of almost 15,000 people operating throughout Australia, ISS is one of the country’s largest facility service providers with annual revenue approaching A$1 billion.


Location: Las Vegas, NV, USA

Contact: Roderick McOwan


W: www.marshallretailgroup.com

Marshall Retail Group (MRG) is America’s largest, independent specialty retailer in the airport and casino-resort marketplace. For 60 years, MRG has provided clients with a portfolio of attractive, successful brands that turn pedestrians into window shoppers, window shoppers into buyers and buyers into loyal, repeat customers. The premiere retail development company currently operates more than 160 stores across the United States and Canada.


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Joe Bates

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