Big and clever
Hamad International Airport (HIA) has announced the successful completion of the first major phase of its Smart Airport programme, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities.
In partnership with SITA and CCM, the Doha located gateway has successfully commissioned 62 next-generation self-service check-in kiosks and 12 self-service bag drops that boast future biometric technology capability.
The kiosks are spread across the departures check-in hall and enable passengers to check-in, print boarding passes and bag tags; tag their bags; and drop them at the bag drop before proceeding to border control.
A mobile Automated Visa Document Check, which is the first of its kind in any major airport worldwide, has also been implemented which enables ground services agents to check a passenger’s visa documentation before continuing their journey.
HIA’s chief operating officer, Badr Mohammed Al Meer, remarked: “In line with our vision and strategic plan, we continue to invest in customer-centric innovative technology to provide a fast, seamless and enjoyable travel experience and be the airport of choice for our discerning customers.”
Texas HQ for Ferrovial’s US operation
Ferrovial Airports, one of the world’s leading private airport investors and operators, has announced the opening of its US-based headquarters in Austin, Texas. The new office will allow Ferrovial to focus on its activity in the airport industry in North America and establish a strong local presence.
Ferrovial Airports has been part of the aviation industry since 1998 and has more than 20 years’ experience in investing, developing and operating 34 airports around the world.
It is currently the largest shareholder at Heathrow Airport, and has a 50% stake in Glasgow, Aberdeen and Southampton airports in the UK. In addition, Ferrovial Airports leads Great Hall Partners, a partnership for the remodelling and commercial operation of the Great Hall in Denver International Airport’s Jeppesen Terminal.
The Denver deal includes a 34-year contract to manage and maintain the commercial operation of the Great Hall upon completion of the renovation. The Great Hall project broke ground in July 2018 and is slated for completion in late 2021.
“The US is a strategic growth market for Ferrovial Airports as we expect public private partnerships (P3s) to arise in the coming years,” says Jorge Gil, CEO for Ferrovial Airports.
“Establishing a US headquarters in Austin demonstrates our long-term commitment to the North American market.”