Developing people and airports is in ACI’s DNA, explains Kevin Caron, head of Global Training & Developing Nations Airport Assistance Programme.
Danny Boutin, ACI World’s senior manager, APEX programmes, discusses airport excellence in safety.
Juliana Scavuzzi, ACI World’s aviation environment specialist, considers the importance of sustainable development.
In a highly sophisticated and competitive market such as the airport sector, data matters, writes ACI World’s director of economics and programme development, Stefano Baronci.
Dimitri Coll, head of Airport Service Quality (ASQ), tells us more about the growth and development of ACI’s customer satisfaction benchmarking programme.
Antoine Rostworowski, ACI World’s director of airport customer experience and technology discusses the facilitation-enhancing impact of IT.
ACI World’s deputy director general, Michael Rossell, reflects on the organisation’s close working relationship with ICAO and the importance of representing the interests of airports on the world stage.
Joe Bates remembers some of the milestone events, people and notable achievements that have helped shape ACI World in its first quarter of a century.
Aéroports de Montréal (ADM) president and CEO, James Cherry, has announced that he is to retire at the end of the year.
Director general, Angela Gittens, reflects on the fact that airports are capital intensive assets and the challenges they face in finding the funds to develop their key infrastructure.
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