Joe Bates takes a quick look at some of the latest health and wellbeing initiatives taking place at airports across the globe.
Australia’s spectacular Gold Coast was the venue for this year’s Airport Service Quality (ASQ) awards ceremony for the world’s most customer friendly airports.
ACI World director general, Angela Gittens, reflects on the growth, development and enhancement of the Airport Service Quality (ASQ) customer satisfaction programme.
Theme: Customer service
Airport report: Pittsburgh
Special report: Regional airports
Plus: Retail, Remote ATC towers & baggage handling
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