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ACI director general, Angela Gittens, reflects on the role retail/F&B concessions play in raising revenue and boosting passenger satisfaction levels.

RETAIL/F&B Monday, 03 December 2018 |

Growing the pie

How can airport retail remain relevant as shopping patterns change? Aircommerce’s Melvin Broekaart believes that greater collaboration and data sharing between different industry stakeholders are key to its future success.

RETAIL/F&B Wednesday, 28 November 2018 |

On the menu

HMSHost’s CEO, Steve Johnson, provides his thoughts on the type of F&B innovation required to excite and delight travellers in modern airports.

SAFETY & SECURITY Monday, 26 November 2018 |

The next big thing?

Privatised airports are turning to ‘airside integrators’ to help them reduce costs, increase safety and boost efficiency, writes ICAO safety consultant, Dr Fethi Chebil.

Sight, sound and light show

Interactive signage, automated lighting and directional audio can help transform the passenger experience in airport terminals, writes AVIXA’s Brad Grimes.

People Matters – Wellbeing@Work

Richard Plenty and Terri Morrissey provide their thoughts on how the changing nature of work can impact psychological wellbeing.

AIRPORT DESIGN Wednesday, 14 November 2018 |

The art show

From digital displays, giant sculptures and famous paintings to weird and wonderful exhibitions, Joe Bates reviews some of the most innovative new airport art offerings of 2018.

RETAIL/F&B Tuesday, 13 November 2018 |

The big picture

A holistic, sense of place driven approach to airport development can have a hugely positive impact on retail and F&B revenues, writes John Matheson.

AIRPORT PROFILES Monday, 12 November 2018 |

Right place, right time

Director and CEO, Lester Sola, tells Joe Bates more about Miami-Dade Aviation Department’s plans to improve, develop and grow Miami International Airport.

ACI NEWS Thursday, 08 November 2018 |

World in motion

ACI reports on the success of the inaugural Customer Excellence Global Summit and launch of a new policy brief which stresses the importance of resilience and encourages airports to develop climate change adaptation plans.

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