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PASSENGER SERVICES

Sunday, 18 August 2013 |

The last word - Dag Inge Rasmussen

Airport World talks to Dag Inge Rasmussen, chairman and CEO of Lagardère Services.

Tuesday, 30 April 2013 |

Top of the class

Asia-Pacific airports win the top five global awards in ACI’s annual customer satisfaction survey, writes Joe Bates.

Monday, 15 April 2013 |

Easy flow

Are airports doing enough to develop multi-modal supply chains for cargo? Ian Putzger investigates.

Monday, 01 April 2013 |

Access all areas

Foster + Partners CEO, Mouzhan Majidi, talks about the importance of planning airports with user-friendly, integrated transport links and the potential benefits of the proposed Thames Estuary Airport in the UK.

Wednesday, 23 January 2013 |

Bed and board: The on-site hotel has become part of the 'airport experience'

Stephen Vaughan finds out more about the business plans behind the planning, development and operation of airport hotels.

Wednesday, 16 January 2013 |

Park and fly: Airports becoming innovative and futuristic when it comes to parking services

What are the world’s airports doing in terms of car parking initiatives? Nicole Nelson investigates.
Thursday, 20 December 2012 |

Concessions champions

Benet Wilson catches up with some of the winners in ACI-NA’s 2012 Richard A Griesbach Excellence in Airport Concessions Contest.

Tuesday, 18 December 2012 |

Revenue driver: Dublin Airport Authority's new car parking consultancy

Liam Keilthy discovers more about Dublin Airport Authority’s new car park consultancy business.

Thursday, 06 December 2012 |

On the case

Kim Madsen outlines the benefits of IT partnerships when it comes to providing state-of-the-art baggage handling systems.

Thursday, 01 November 2012 |

Airport avatars: Voice-recognition is 'next step' for virtual assistants

Virtual assistants are becoming increasingly common at airports as they look for new ways to raise customer satisfaction levels, writes Steven Thompson. 

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