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Passenger Services Features - Airport World Magazine

PASSENGER SERVICES Monday, 16 September 2019 |

Always improving

Faik Fahmi, president director of Indonesian airport operator, Angkasa Pura 1, explains why customer service excellence is a priority at Bali’s Ngurah Rai International Airport.

View from the top

ACI World director general, Angela Gittens, reflects on the road to success in customer service excellence.

MAGAZINE Monday, 07 September 2015 |

AIRPORT WORLD 2015, ISSUE 04

In the spotlight: Information technology

Airport report: Tocumen International

Special report: The benefits of ASQ

Plus: Seating, healthy eating & sweet dreams

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