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RETAIL/F&B

Friday, 03 June 2016 |

Exciting times

The award of the duty free concession for the new Istanbul Airport and investment and expansion elsewhere made 2015 memorable for duty free operator, Gebr Heinemann, but it wasn’t all plane sailing, reports Joe Bates. 

Sunday, 24 April 2016 |

Raising revenues

Tax Free World Association (TFWA) president, Erik Juul-Mortensen, tells Airport World how airports can keep retail tills ringing in tough times.

Thursday, 17 March 2016 |

The next big thing!

Airport World turns the retail spotlight on Abu Dhabi’s new Midfield Terminal and a handful of other innovative retail/F&B projects across the globe.

Monday, 07 December 2015 |

State of independence

Joe Bates reports on the growing trend of third party operators opening independent lounges at airports. 

Thursday, 15 October 2015 |

Health on the menu

Mark Angela, SSP’s chief commercial officer, explores how the F&B offer at an airport can be tailored to meet the needs of the ever-growing number of health-conscious travellers.

Thursday, 21 May 2015 |

On the menu

Airport World highlights the latest retail/F&B-focused customer service initiatives introduced by Gebr Heinemann and Stansted and Helsinki airports.

Thursday, 26 June 2014 |

The last word - Claus and Gunnar Heinemann

Justin Burns talks to Claus and Gunnar Heinemann, the owners and great-grandchildren of the founders of Hamburg based duty free giant, Gebr Heinemann.

Thursday, 12 June 2014 |

Dine and fly

Sarah McCay takes a closer look at innovations in airport dining as new celebrity chefs take up the challenge of operating airside outlets.

Thursday, 10 April 2014 |

Food for thought

Kevin Brocklebank discusses some of the key branding challenges facing operators of airport shops and restaurants.

Sunday, 23 March 2014 |

Open all hours

Julián Díaz, CEO of Dufry, discusses the company’s brand, market presence and customer service commitments.

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