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RETAIL/F&B

Wednesday, 14 July 2010 |

Serving up a treat

Innovation and understanding your customers are ingredients that should be on the menu of all F&B operators wishing to taste success at airports, writes Noel Toolan.

Thursday, 08 July 2010 |

Getting the basics right

ACI’s director of facilitation, Craig Bradbrook, considers how important the airport retailing and dining experience is to overall passenger satisfaction.

Monday, 24 May 2010 |

The last word - Mark Knight

BAA USA president, Mark Knight, talks to Airport World about the wonderful world of retail.

Sunday, 23 May 2010 |

Taking stock

Is arrivals shopping a worthwhile investment to raise an airport’s non-aeronautical revenues? Louise Driscoll investigates.

Monday, 17 May 2010 |

Remembering retail

Shopping is now so fundamental to the passenger experience that its importance must be remembered when designing airport terminals, writes Robbie Gill.

Monday, 17 May 2010 |

Worth the effort

Retail innovation can boost revenues and customer satisfaction levels, writes Kevin Rozario.

Monday, 14 December 2009 |

The last word - Simon Woodroffe

Airport World gets up close and personal with Yo! Company founder, Simon Woodroffe.

Thursday, 10 December 2009 |

Going up in smoke?

John Blake considers the impact a ban on duty free tobacco sales would have on airport revenues and jobs worldwide.

Saturday, 14 November 2009 |

Powerhouse for partnership?

Tina Milton finds out more about what Autogrill has to offer its airport partners, the synergies achieved to date and if it really is a force to be reckoned with.

Saturday, 14 November 2009 |

Trading places

Lynn McDevitt and Mike Tretheway discover that although airport concession revenues are down, many US gateways are outperforming downtown shopping centres.

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