Asia’s busiest airport, Beijing Capital International Airport, has chosen SITA to provide its passenger processing technology to manage its more than 80 million travellers.
Passengers and visitors to Athens International Airport are being invited to “vote” on the return of the Parthenon Sculptures to Greece.
However much experiential, travel retail, customer service and logistics have changed over the years, they all still require the same thing to succeed - the human element.
For passengers jetting off on holiday or for business there is nothing more infuriating than getting to the airport and being faced with delayed flights, queues at the security area and the inability for the airline or airport to communicate updated information - as a result there is a constant drive for achieving a seamless and engaged passenger journey and experience, writes Donald Stuart.
Zurich International Airport has partnered with Airbus ProSky to analyze reduction behind medium aircraft in low visibility operations (LVO).
India's Cochin International Airport (CIAL) is deploying a high-tech robotic security system developed by Canadian firm Pedsco - in order to further enhance passenger safety and security.
Heydar Aliyev International Airport’s new Terminal 1 has had IT infrastructure, passenger processing platform and airport operations systems installed by air transport technology specialist SITA.