The 2013 SITA Airport IT Trends Survey says airports will increase their investment in information technology to $6 billion this year.
Treating people with courtesy and respect during the security screening process at airports makes passengers feel at ease and enhances the security process, claims Copenhagen Airport’s security director, Johnnie Müller.
Paris-CDG has opened an additional 1,200sqm of retail space dedicated to beauty care and French lifestyle.
Gatwick Airport is set to roll out up to 70 ‘cloud’ based baggage drop kiosks over the next year, according to its chief information officer.
Heathrow today introduced a personal shopper experience with a difference – each guide is an accredited stylist!
Plaza Premium Lounge is the latest big name to commit to Heathrow’s new Terminal 2, which is scheduled to open in June 2014.
Amman's Queen Alia International Airport has announced the selection of the Worldwide Flight Services (WFS) and joint venture partner Royal Jordanian, as the preferred bidder to provide Meet & Assist services.
A wide-ranging food and retail redevelopment programme will revamp the offering at Reagan National and Washington Dulles airports over the next 30 months.
Frankfurt Airport has introduced Russian speaking 'personal shoppers' to assist traditionally high spending Russian passengers passing through its facilities.
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