For passengers jetting off on holiday or for business there is nothing more infuriating than getting to the airport and being faced with delayed flights, queues at the security area and the inability for the airline or airport to communicate updated information - as a result there is a constant drive for achieving a seamless and engaged passenger journey and experience, writes Donald Stuart.
The Philadelphia Marketplace Food & Shops at Philadelphia International Airport has announced Chickie’s & Pete’s in Terminal A West, and Fire & Ice in Terminal F, as its Restaurant and Retailer of the Quarter respectively for Q1 in 2014-2015.
Birmingham Airport has announced the opening of Regus Express - the new drop-in workplace for mobile and flexible workers, which is situated within a short walk of the check-in and arrivals area.
Havaş, a subsidiary of TAV Airports, has become the first ground handler in Turkey to establish a 24 hour customer call centre to help passengers with issues such as finding lost luggage and airport transfer services.
London Gatwick Airport has achieved its 19th successive month of growth in September, with more than 3.8 million passengers flying through the airport, which was 7.7% up on last year.
The European Investment Bank (EIB) has backed urgent work to upgrade the runway at Monrovia Airport, which is Liberia's main gateway.
Scotland’s two principle gateways continue to grow passenger traffic as more travellers pass through their terminals than ever before.