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Tuesday, 14 October 2014 |

Avinor reports year-on-year traffic rise of 3%

More than 38 million passengers have travelled to and from Avinor airports in Norway so far this year which represents a 3% rise compared with the same time last year, while 4.6 million were recorded in September alone.

Tuesday, 14 October 2014 |

Blog: Enhancing the customer experience with location-based services

For passengers jetting off on holiday or for business there is nothing more infuriating than getting to the airport and being faced with delayed flights, queues at the security area and the inability for the airline or airport to communicate updated information - as a result there is a constant drive for achieving a seamless and engaged passenger journey and experience, writes Donald Stuart.

Tuesday, 14 October 2014 |

Retailer and F&B awards handed out at Philadelphia

The Philadelphia Marketplace Food & Shops at Philadelphia International Airport has announced Chickie’s & Pete’s in Terminal A West, and Fire & Ice in Terminal F, as its Restaurant and Retailer of the Quarter respectively for Q1 in 2014-2015.

Tuesday, 14 October 2014 |

Regus Express business lounge opens at Birmingham Airport

Birmingham Airport has announced the opening of Regus Express - the new drop-in workplace for mobile and flexible workers, which is situated within a short walk of the check-in and arrivals area.

Monday, 13 October 2014 |

Chicago air service back up to speed

Air traffic operations have been successfully restored in Chicago following an arson attack that ripped through a radar centre on September 26, the US Federal Aviation Administration (FAA) has reported.

Monday, 13 October 2014 |

Turkish ground handler opens 24 hour customer helpline

Havaş, a subsidiary of TAV Airports, has become the first ground handler in Turkey to establish a 24 hour customer call centre to help passengers with issues such as finding lost luggage and airport transfer services.
 

Monday, 13 October 2014 |

Gatwick achieves its 19th successive month of growth

London Gatwick Airport has achieved its 19th successive month of growth in September, with more than 3.8 million passengers flying through the airport, which was 7.7% up on last year.

Monday, 13 October 2014 |

The EIB backs runway upgrade at Liberia's main gateway

The European Investment Bank (EIB) has backed urgent work to upgrade the runway at Monrovia Airport, which is Liberia's main gateway.

Monday, 13 October 2014 |

Traffic booming at Scotland's two principle airports

Scotland’s two principle gateways continue to grow passenger traffic as more travellers pass through their terminals than ever before.

 

Monday, 13 October 2014 |

Heathrow records busiest ever September

Heathrow Airport has recorded its busiest ever September after 6.58 million passengers passed through its five terminals last month.

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