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Wednesday, 02 March 2016 |

Oakland introduces new queue busting automated passport kiosks

Oakland has become the latest gateway to install Vancouver International Airport's automated passport kiosk solution for its international passengers.

Wednesday, 02 March 2016 |

World Duty Free to revamp store at Birmingham Airport

World Duty Free (WDF) has begun an extensive refurbishment of its tax and duty free store at Birmingham Airport in the UK.

Wednesday, 02 March 2016 |

Detroit Metro to introduce dedicated kerbside access areas for disabled passengers

Detroit Metropilitan Airport is to introduce dedicated area for the pick-up and drop-off of disabled passengers.

Wednesday, 02 March 2016 |

Edinburgh Airport celebrates its 100th birthday today

Edinburgh Airport is 100 years old today and is celebrating the milestone with limited edition giveaways and competitions for local school children planned in the months ahead.

Tuesday, 01 March 2016 |

Gatwick switches to new provider of ATC tower services

As planned, London Gatwick has switched to a new air traffic control services provider, replacing long time partner NATS with Air Navigation Solutions (ANS), a wholly subsidiary of Germany's DFS Group.

Tuesday, 01 March 2016 |

Toronto's Billy Bishop Airport and Detroit Metro give reaction to ASQ success

Reaction to ACI's 2015 Airport Service Quality (ASQ) awards continues to reach Airport World, with Billy Bishop Toronto City Airport and Detroit Metro among the first North American gateways to give their responses.

Tuesday, 01 March 2016 |

Munich Airport to assist with development projects at Taiwanese gateway

Munich Airport has announced an agreement to provide expert support to Taoyuan International Airport on two major projects.

Monday, 29 February 2016 |

Revealed – the world's best airports for customer service in 2015

The introduction of new categories and the results in others being too tight to call means that a record breaking 62 airports have won awards in ACI’s Airport Service Quality (ASQ) customer satisfaction survey for 2015.

Monday, 29 February 2016 |

Milestone 100th new retail/F&B outlet opens at Washington's airports

The massive overhaul of nearly every store and restaurant at Washington's Reagan National and Dulles airports has reached a major milestone with the opening of the 100th new shopping and dining option between the two airports.

Monday, 29 February 2016 |

Stockholm Arlanda signs sister agreement with Beijing Capital International Airport

Swedish airport operator, Swedavia, has signed a Memorandum of Understanding (MOU) to establish a Sister Airport Relationship with Beijing Capital International Airport.

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