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ACI has issued a new White Paper that provides the clearest evidence yet about the positive impact good customer service has on non-aeronautical revenue generation at the world’s airports.

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ACI World Business Partner, Woolpert, has signed a three-year, $1.7 million contract with the Indiana Office of Technology to collect aerial imagery of Indiana.

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The introduction of new categories and the results in others being too tight to call means that a record breaking 62 airports have won awards in ACI’s Airport Service Quality (ASQ) customer satisfaction survey for 2015.

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Beijing Capital, Dubai International and Tokyo Haneda were the busiest airports in the Asia-Pacific region in 2015, ACI Asia-Pacific confirmed today.

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Dubai's airports have become the first gateways in the GCC states to achieve Level 2 accreditation under ACI's Airport Carbon Accreditation Programme.

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Brisbane Airport Corporation’s continued efforts in managing its carbon emissions have been officially recognised by Airports Council International (ACI) with Brisbane Airport (BNE) now certified as Airport Carbon Accredited at Level 3 (Optimisation). 

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Cambodia's main international airports have achieved level one 'Mapping' certification under ACI's Airport Carbon Accreditation (ACA) programme.

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France’s Aéroports de la Côte d’Azur (ACA) Group believes that its environmental efforts have made “a significant contribution to the efforts of European airports in the fight against global warming”.

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ACI’s ASQ programme gives airports of all sizes the actionable intelligence they need to ensure customer service excellence across numerous touchpoints of a passenger’s journey at the airport, writes Antoine Rostworowski.

Published in ACI NEWS

The aviation industry's growing commitment to reducing its impact on the environment was outlined today in a new report released at the Global Sustainable Aviation Summit in Geneva. 

Published in NEWS
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