Aviation Media Logo

Passengers from the European Union who hold electronic passports can now use self-service immigration control technology to accelerate their arrival and departure at Rome’s Fiumicino-Leonardo de Vinci International Airport.

Published in NEWS

Satisfaction levels at Miami International Airport are up across the board, according to the findings of the airport’s annual customer service survey.

Published in NEWS

Leeds Bradford International Airport has announced a range of improvements in customer facilities and services, which all went operational today.

Published in NEWS
July 31, 2014

Setting the pace

Executive director of Indianapolis Airport Authority, Robert Duncan, tells Airport World about the secrets of the Indiana gateway’s Airport Service Quality (ASQ) success.

Published in PASSENGER SERVICES

Seven times winner of Best Airport Worldwide and the dominant performer in 25-40mppa category for nearly a decade, Incheon International Airport arguably sets the global standards for customer service excellence, writes Joe Bates.

Published in PASSENGER SERVICES

Alexander Hannaford discovers more about the infrastructure and customer service development plans of Phoenix Sky Harbor International Airport.

Published in AIRPORT PROFILES

Cambodia’s International airports are holding a ‘Smiling Day’ tomorrow as part of a customer service drive and to enhance the experience for passengers.

Published in NEWS

A new operational procedure to cut the amount of time aircraft circle in ‘holding stacks’ at London Heathrow Airport is set to begin today.

Published in NEWS

The US government has listened to Miami International Airport and agreed to allocate it extra Customs and Border Protection (CBP) officers.

Published in NEWS
March 23, 2014

Open all hours

Julián Díaz, CEO of Dufry, discusses the company’s brand, market presence and customer service commitments.

Published in RETAIL/F&B
Page 1 of 13

Get the Airport World Newsletter!

Email
FIRST NAME
LAST NAME
Follow us on Twitter

4260 peoples are following airportworldmag