Aviation Media Logo

May 21, 2015

On the menu

Airport World highlights the latest retail/F&B-focused customer service initiatives introduced by Gebr Heinemann and Stansted and Helsinki airports.

Published in RETAIL/F&B

New initiatives, services and innovative design continue to raise the bar on customer service levels at airports worldwirde, writes Joe Bates.

Published in PASSENGER SERVICES

Airport International Group CEO, Kjeld Binger, talks to Joe Bates about the customer service philosphy of Amman's Queen Alia International Airport.

Published in PASSENGER SERVICES

Orlando International Airport has become the latest North American gateway to get its own trading card.

Published in NEWS

The Port of Seattle Commission has awarded its fifth Annual Green Gateway Environmental Excellence Award to HMSHost for its accomplishments in waste reduction and energy conservation at Seattle-Tacoma International Airport.

Published in NEWS

Virgin Atlantic unveils a brand new £2.5 million Clubhouse, located in Terminal 2 at Los Angeles International Airport (LAX).

Published in NEWS

In the spotlight: Customer service

Airport report: Hartsfield-Jackson Atlanta

Special report: ASQ winners

Plus: Chinese airport development & security

Published in MAGAZINE

Six ‘traveller tribes’ or segments will emerge by the end of the next decade, according to a new study.

Published in NEWS

Take a bow, Elaine Riedinger, Miami International Airport's Volunteer Ambassador of the Year.

Published in NEWS

New F&B outlets such as the Arctic Bar and Nordic Kitchen are designed to bring more of a Finnish feel to Helsinki Airport, according to operator Finavia.

Published in NEWS
Page 1 of 15