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The 2013 SITA Airport IT Trends Survey says airports will increase their investment in information technology to $6 billion this year.

Published in NEWS

Treating people with courtesy and respect during the security screening process at airports makes passengers feel at ease and enhances the security process, claims Copenhagen Airport’s security director, Johnnie Müller.

Published in NEWS

Paris-CDG has opened an additional 1,200sqm of retail space dedicated to beauty care and French lifestyle.

Published in NEWS

Smart watches, smart glasses and other wearable computing devices will be part of the airport of the future, according to the latest findings from SITA Lab.

Published in WBP NEWS

Gatwick Airport is set to roll out up to 70 ‘cloud’ based baggage drop kiosks over the next year, according to its chief information officer.

Published in NEWS

Heathrow today introduced a personal shopper experience with a difference – each guide is an accredited stylist!

Published in NEWS

Plaza Premium Lounge is the latest big name to commit to Heathrow’s new Terminal 2, which is scheduled to open in June 2014.

Published in NEWS
October 8, 2013

Driving change

Adopting new car parking strategies to improve customer service and generate revenue should be higher up the agenda of US airports, write Steven Grant and Michele Krakowski.

Published in PASSENGER SERVICES

Amman's Queen Alia International Airport has announced the selection of the Worldwide Flight Services (WFS) and joint venture partner Royal Jordanian, as the preferred bidder to provide Meet & Assist services.

Published in NEWS

Frankfurt Airport today unveiled a hotel with a difference – it is only open to dogs!

Published in NEWS