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March 23, 2014

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Julián Díaz, CEO of Dufry, discusses the company’s brand, market presence and customer service commitments.

Published in RETAIL/F&B

Seattle-Tacoma International Airport has installed three new water bottle filling stations in its latest customer service initiative.

Published in NEWS

ACI-NA and the Canadian Airports Council (CAC) have welcomed the joint commitment of the United States, Canada and Mexico to develop a North America-wide trusted traveller programme.

Published in NEWS

Cork Airport claims that the driving force behind its recently completed €3 million redevelopment programme was the desire to improve “the passenger experience” at the airport.

Published in NEWS

Dubai Duty Free racked up a record $30.65 million in daily sales during Friday's 30th birthday celebrations.

Published in NEWS

The 2013 SITA Airport IT Trends Survey says airports will increase their investment in information technology to $6 billion this year.

Published in NEWS

Treating people with courtesy and respect during the security screening process at airports makes passengers feel at ease and enhances the security process, claims Copenhagen Airport’s security director, Johnnie Müller.

Published in NEWS

Paris-CDG has opened an additional 1,200sqm of retail space dedicated to beauty care and French lifestyle.

Published in NEWS

Smart watches, smart glasses and other wearable computing devices will be part of the airport of the future, according to the latest findings from SITA Lab.

Published in WBP NEWS

Gatwick Airport is set to roll out up to 70 ‘cloud’ based baggage drop kiosks over the next year, according to its chief information officer.

Published in NEWS