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Manchester Airport Group subsidiary, MAG USA, has been awarded a contract to design, build and operate an Escape Lounge at Oakland International Airport.

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Passengers have voted the EuroAirport Skyview Lounge at Basel-Mulhouse-Freiburg Airport as the world's best in the annual Priority Pass Global Airport Lounge of the Year Award.

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London Stansted, the UK's fourth largest airport, is to get a new hotel – a £45 million, 357-room Hampton by Hilton.

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What have 'Robbi', 'Ray' and 'Spencer' all got in common? Well, they are all robots and they all work at airports!

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Designed to improve the passenger experience at the airport and help boost its connectivity, Dublin Airport's Terminal 2 celebrates its fifth birthday today.

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The Metropolitan Washington Airports Authority (MWAA) has unveiled a new logo and passenger pledge as part of a comprehensive branding initiative focused on enhancing customer service at Washington’s Reagan National and Dulles airports.

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ACI’s ASQ programme gives airports of all sizes the actionable intelligence they need to ensure customer service excellence across numerous touchpoints of a passenger’s journey at the airport, writes Antoine Rostworowski.

Published in ACI NEWS

London today unveils a new attraction that will be visited by seven million passengers a year – the world’s largest interactive sound installation at Gatwick Airport!

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Lagardère Travel Retail has completed the acquisition of leading North American airport retail and F&B operator, Paradies, after receiving all the required authorisations.

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Heathrow is partnering with luxury lifestyle group and concierge service company Quintessentially to launch an in-depth review of its retail offering.

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