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Dubai International Airport (DXB) today claims to have launched a cutting-edge wayfinding system that will ensure that passengers have all the information they need to navigate their way through the gateway at their "fingertips".

Published in NEWS
Gatwick has become the first UK airport to be listed as a trusted news source with Twitter's 'blue tick' of authority.
Published in NEWS
An impressive 99.1% of checked luggage was delivered on time to passengers in 2011, according the latest annual SITA Baggage Report.
Published in NEWS
A new survey of more than 5,000 international frequent flyers reveals that over 90% of them experience a “world of frustration” at airport check-in, security and immigration.
Published in NEWS
The US is introduce a sophisticated new queue management system at security checkpoints in a bid to improve passenger satisfaction levels and allow TSA officers to focus more on security related tasks at airports.
Published in NEWS
According to a report in the Las Vegas Review-Journal, US senator, Harry Reid, plans to write a letter to Homeland Security Secretary, Janet Napolitano, and ask her to tell airport security workers to be nicer to international travellers.
Published in NEWS
Heathrow has installed giant globes in all of its terminals this week to help its younger passengers learn more about the world around them.

Published in NEWS

Heathrow’s revolutionary pod transport system has earned the world’s busiest international airport the three top prizes at this year's British Parking Awards.

Published in NEWS
March 5, 2012

Making memories

Lagardère Services’ Emmanuel de Place reflects on the importance of training and motivating retail staff at airports.

Published in RETAIL/F&B
March 2, 2012

Tools for success

James Ingram discusses the launch of ASQ Retail and explains how customer satisfaction benchmarking can help boost shop and F&B sales at airports.

Published in RETAIL/F&B

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