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Billund Airport has become the first airport in the world to allow passengers to print their own baggage tags and boarding cards at home before they come to the gateway.
Published in NEWS
October 10, 2012

Great expectations

How do airports manage growing customer service expectations? Joanne Paternoster investigates.

US airports will adopt an increasingly 'common-use' approach to facilities and IT systems in the future in a bid to reduce costs and create new revenue streams.
Published in NEWS
Newark Liberty International Airport has a new employee – 'Libby'.
Published in NEWS
London Gatwick has introduced the UK's first interactive virtual grocery store with the opening of a Tesco 'shop' in the North Terminal.
Published in NEWS
Birmingham Airport in the UK has opened a new retro milkshake bar that it hopes will keep its passengers cool this summer.
Published in NEWS
Celebrity chef, Jamie Oliver, today opens his first airport restaurant at London Gatwick’s North Terminal.
Published in NEWS
Phoenix Sky Harbor claims that earlier today its PHX Sky Train became the first transit system in the world to cross an active taxiway.
Published in NEWS
Mobile apps are changing the way airlines do business, permeating every step of the journey and core aspect of their operations, according to the latest Airline IT Trends Survey.
Published in NEWS

Cloud computing has created a wealth of commercial, operational and customer service benefits for airports, writes Mike Benjamin.

Published in IT