Incheon Airport CEO, CW Lee, could not hide his delight when he picked up the Best Airport Worldwide prize at the Airport Service Quality (ASQ) Awards Ceremony in Delhi.

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With flight comparison site Skyscanner recently revealing that 59% of travellers support the idea of a ‘family only’ section on planes, some commercial airlines are said to be ‘seriously considering’ offering this option – as well as the possibility of entirely kid-free flights.

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Helsinki Airport has unveiled a new 500sqm duty free shop that it hopes will boost sales by offering passengers a greater selection of international brands and “high quality Finnish products”.

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Heathrow is to outsource its IT services to Capgemini after signing a landmark five-year contract with the Paris-based company worth €115 million.

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Delta's Pierre Spain and Siobhan Carrick with Declan Collier, DAA Chief Executive.

Dublin Airport Authority chief executive, Declan Collier, has officially welcomed Delta, Continental, US Airways, American Airlines and Servisair to their new home in Terminal 2.

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It appears that there is no end to Incheon’s Airport Service Quality (ASQ) success, South Korea’s customer service king being named best airport on the planet in 2010 for the sixth successive year.

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International passengers using Frankfurt have a significant preference for kiosk-check-in, according to the latest SITA survey.

Published in WBP NEWS



Tampa International Airport is to invest $11.6 milliion on modernising the kerbside and drive outside its ticketing and baggage claims area.

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Raleigh-Durham Airport has unveiled the new centerpiece attraction of its newly opened Terminal 2 – a sculpture, called Triplet, by artist Ed Carpenter.

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Helsinki Airport’s ongoing upgrade continues with the opening of a revamped shopping area and new border control kiosks equipped with biometric technology.

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