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  Official magazine of ACI

When thinking of an airport lounge or a terminal building, what is the first idea that pops into your head? Chances are it’s an image rather than a sound.

Published in News

Los Angeles World Airports (LAWA) has a released a report on response and recovery efforts from the November 2013 shooting incident and says since it happened ‘significant changes’ have been made.

Published in News

We all know how the story can go when it comes to a bad experience travelling through an airport. You arrive hours in advance of your flight and then face seemingly never ending queues for check-in, passport control and security.

Published in Security
Monday, 10 March 2014 14:32


In the spotlight: Branding
Airports: Moscow Vnukovo 
Special report: Security screening 
Plus: Airport design, People & UK capacity crunch

Published in Magazine Issues

Travellers to Terminal 4 at London Heathrow will now have virtual assistants (VA) called ‘Louise’ to help speed up their security checks.

Published in WBP News
Friday, 20 December 2013 10:39


In the spotlight: People/Human resources
Airports: Bahrain, San Francisco & Sydney 
Special report: Retail innovation 
Plus: IT trends, security & the environment

Published in Magazine Issues
Thursday, 12 December 2013 15:59

ACI and IATA collaborate for Smart Security

Airports Council International (ACI) and the International Air Transport Association (IATA) have signed a MoU to develop Smart Security (SmartS).

Published in News
Wednesday, 11 December 2013 09:46

Cardiff Airport announces improvement works

Cardiff Airport has unveiled plans to improve its terminal over the winter, with a focus on creating a better environment and customer experience.

Published in News
Friday, 06 December 2013 13:33

Stansted redevelopment taking shape

Stansted Airport’s €100 million terminal transformation project reached a milestone today (December 6), when the first section of the new security area opened to passengers.

Published in News
Friday, 18 October 2013 10:23

Good customer service aids airport security

Treating people with courtesy and respect during the security screening process at airports makes passengers feel at ease and enhances the security process, claims Copenhagen Airport’s security director, Johnnie Müller.

Published in News Content
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