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  Official magazine of ACI

Benet Wilson talks to a handful of airports that have used ACI’s Airport Service Quality survey to enhance the passenger experience and strengthen their brand.


Singapore Changi Airport has been awarded the baggage handling system contract for Terminal 4 to Crisplant.


A Heathrow firefighter has blazed his way to the world record for completing a marathon in full uniform in the quickest time.


The European Parliament has adopted a new regulation on the establishment of rules and procedures with regard to the introduction of noise-related operating restrictions at European airports.


Frankfurt Airport’s Facebook page has reached 200,000 likes while its coverage on other social media sites continues to surge.


Miami International Airport welcomed the gleaming Jules Rimet Trophy yesterday as part of a FIFA World Cup tour.


Media outlets in Japan are reporting further details of the privatisation process of Kansai and Osaka airports by state-owned operator the New Kansai International Airport Co.


Malaysia Airports Holdings Berhad (MAHB) has reported a ‘vibrant’ growth rate of 13% in March, despite a decline in the last 10 days after the recent MH370 flight incident.


A trip to Brisbane Airport has become much easier for passengers’ travelling with Guide Dogs and assistance animals after dedicated animal ‘bathrooms’ opened up.


The Australian government has given the green light to construction of a long-standing proposed second airport for Sydney in Badgerys Creek.


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