Travellers to Terminal 4 at London Heathrow will now have virtual assistants (VA) called ‘Louise’ to help speed up their security checks.
In the spotlight: People/Human resources
Airports: Bahrain, San Francisco & Sydney
Special report: Retail innovation
Plus: IT trends, security & the environment
Airports Council International (ACI) and the International Air Transport Association (IATA) have signed a MoU to develop Smart Security (SmartS).
Cardiff Airport has unveiled plans to improve its terminal over the winter, with a focus on creating a better environment and customer experience.
Stansted Airport’s €100 million terminal transformation project reached a milestone today (December 6), when the first section of the new security area opened to passengers.
Treating people with courtesy and respect during the security screening process at airports makes passengers feel at ease and enhances the security process, claims Copenhagen Airport’s security director, Johnnie Müller.
Nice Côte d'Azur International Airport has purchased four high-speed Morpho Detection CTX 9800 DSi explosives detection systems (EDS) to screen hold baggage.
In the spotlight: Information Technology
Airports: Dubai, Las Vegas, Burgas & Varna
Interviewed: The FAA's Michael Huerta
Plus: Security, retail & airfield safety
G4S has been awarded a two year extension to its contract to provide aviation security at Baghdad International Airport.
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