Airport and airline staff could all one day be greeting passengers in wearable technology to enhance customer service and inject some magic back into travellers’ flying experiences.
Airline baggage delivery hit an all-time high in 2013, according to air transport IT specialist SITA.
Kuwait International Airport is to have new self-service check-in kiosks installed by air transport IT specialist SITA.
A survey by air transport IT provider SITA has found 84% of passengers to Abu Dhabi International Airport carry a smartphone – but they still prefer personal service.
The 2013 SITA Airport IT Trends Survey says airports will increase their investment in information technology to $6 billion this year.
A global survey by air transport IT provider SITA has found passengers at GRU Airport in São Paulo want mobile services.
Smart watches, smart glasses and other wearable computing devices will be part of the airport of the future, according to the latest findings from SITA Lab.
Airlines are ramping up spending on finding out more about their passengers, according to an annual survey by air transport communications and IT specialist SITA.
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