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  Official magazine of ACI

Dublin Airport is carrying out a six-month trial of automated border control gates (ABC) – or “e-gates”.

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Changi Airport Group (CAG) is to partner with SITA to introduce the latest passenger self-service technology.

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Airline baggage handling improved last year with the rate of mishandled bags dropping 1.78%, according to the ninth annual SITA Baggage Report.

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By 2015, the way we travel will change significantly fuelled by innovation in IT – used by airlines, airports and passengers.

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Self-service check-in at Abu Dhabi International Airport is growing at a rapid pace according to the latest figures from the seventh SITA/Air Transport World Passenger Self-Service Survey.
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Self-boarding and self-service bag drop are among the facilities passengers would most like to see at airports, a new survey has revealed.
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SITA and NEC Europe have joined forces to create a face and fingerprint recognition system for self-service border control gates.

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There has been a dramatic rise in the number of passengers carrying smartphones, a new study told us this week.
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A “dramatic increase” in the number of passengers carrying smartphones is fuelling demand for self-boarding and flight updates on mobile devices.

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Airports are turning to smartphone apps, Twitter and GPS in an attempt to keep passengers happy, the latest SITA Airport IT Trends Survey claims.
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