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Prague's Václav Havel Airport opens ten new eGates

Václav Havel Prague Airport has opened another ten eGates after the Czech border police agreed to expand its EasyGO project.

Mobile passport control extended to San Francisco International Airport

San Francisco International Airport (SFO) and US Customs and Border Protection (CBP) today announced the expansion of Mobile Passport Control (MPC) to the Californian gateway.

BLOG:  Everyone wins with self-service, but the human touch is key

Although it’s transforming the customer experience, without the right support, automation can do more harm than good, says Sally Alington.

Eleven new F&B outlets to land at Hong Kong International Airport

Hong Kong International Airport is to revamp its F&B offering with the creation of 11 new outlets.

You've been framed

Airport World provides a picture round up of this year’s Airport Service Quality (ASQ) Awards Ceremony, which took place at ACI Asia-Pacific’s Regional Assembly, Conference & Exhibition in Jordan.

Lyon Saint-Exupéry awards ALSTEF the BHS contract for its new Terminal 1

Lyon Saint-Exupéry Airport’s new Terminal 1 will have a baggage handling system provided by ALSTEF.

Manchester Airport's Runway Visitor Park praised by TripAdvisor

Manchester Airport could justifiably add itself to the UK's list of tourist attractions as its Runway Visitor Park has been awarded TripAdvisor’s Certificate of Excellence for the second year running. 

New Heinemann duty free shop opens at Sydney Airport

Sydney Airport and new duty free partner Heinemann have unveiled the first of six new duty free stores in Terminal 1 as part of an ongoing upgrade.


Airport development and master planning was top of the agenda at the recent SMART Airports & Regions Conference and Exhibition in Atlanta, writes Joe Bates.

Lisbon Airport opens new F&B outlets in impressive food court

Lisbon Airport has opened a new 1,555sqm food court in Terminal 1, just in time for the busy summer getaway in Europe.

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