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Hermes Airports launches automatic-electronic gates at Larnaka

Hermes Airports has launched the operation of automatic-electronic gates at Larnaka International Airport in Cyprus.

BLOG: How technology is changing the face of customer service

However much experiential, travel retail, customer service and logistics have changed over the years, they all still require the same thing to succeed - the human element.

Stansted passenger traffic soaring in 2014

The number of passengers using Stansted Airport each year is growing at the fastest rate since February 2005 as over 19.4 million passed through the terminal in the 12 months ending October 2014, an increase of 9.8% over 2013.

Bahrain Duty Free profits up 12.3% in first three quarters

Bahrain Duty Free has announced profits of $15.2 million (€12.1 million) for the first nine months of 2014, up 12.3% on the same period in 2013.

Traffic growth at Glasgow and Edinburgh continues

Glasgow Airport has reported another month of growth after 734,000 passengers travelled through its doors in October, an increase of 2.7% compared to the same period last year.

IT November 13, 2014

The IT crowd

The IT crowd

Joe Bates and Justin Burns round-up the latest IT news from airports across the world.

JFK's new Terminal 5 International Concourse handles first flights

New York JFK International’s new Terminal 5 International Concourse, which will eventually have a rooftop park inspired by the Big Apple's skyline - handled its first arrival flights today.

EU to invest in studies to develop Timisoara in Romania

The European Union has revealed that is to invest in studies on Timisoara International Airport development in Romania.

Wellington starts project to extend its main terminal building and apron

Wellington Airport has started the NZ$58 million (€37 million) 6000 square metre extension of its main terminal building and apron, following planning with airline partners, the airport community and stakeholders.

Mexican passengers using technology to enhance experience, SITA survey finds

Air passengers in Mexico are increasingly using smartphones and mobile technology to enhance their travel experience, according to a new survey by air transport IT specialist SITA.

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