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Theme: IT and new technology
Special report: Osaka’s airport system
Review: World Annual General Assembly
Plus: Hospitality, ATAG Summit & People matters
Dr Richard Plenty and Terri Morrissey reflect on airport security and its impact on passengers.
Dr Richard Plenty and Terri Morrissey reflect on the importance of building a strong airport team.
In the spotlight: Planning & Design
Airport profile: Toronto Pearson
Talking point: Cyber security
Plus: Biometrics, People matters & WBP news
VIEW THE ISSUE HEREFocus on: Global airport operatorsAirport report: Charlotte DouglasSpecial report: Investing in LaGuardiaPlus: IT innovation, security & people matters
Terri Morrissey and Dr Richard Plenty provide their thoughts on: Cutting bureaucracy by empowering people.
Terri Morrissey and Dr Richard Plenty provide their thoughts on: The importance of taking a break from the digital world.
In the spotlight: Customer service
Airport report: Hartsfield-Jackson Atlanta
Special report: ASQ winners
Plus: Chinese airport development & security
Dr Richard Plenty and Terri Morrissey provide their thoughts on: The psychology of risk management.
In the spotlight: Economics & Finance
Airport report: Denver International
IT innovation: Improving the bottom line
Plus: People matters & Project watch
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