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Displaying items by tag: customer service - Airport World Magazine

NEWS Tuesday, 06 November 2018 |

New independent lounge opens at India's Ahmedabad Airport

The world's largest independent airport lounge network, Plaza Premium Lounge, has opened a new facility in Ahmedabad Airport in India.

NEWS Tuesday, 06 November 2018 |

Doha gateway completes first phase of its Smart Airport programme

Hamad International Airport (HIA) has announced the successful completion of the first major phase of its Smart Airport programme, which will enable Qatar Airways to process more than 25% of its passengers using self-service check-in and bag-drop facilities.

NEWS Monday, 29 October 2018 |

Emirates unveils 'biometric path' for passengers at Dubai International Airport

Emirates claims to be gearing up to launch the world’s first 'biometric path' which will offer its customers a smooth and truly seamless airport journey at its Dubai International Airport (DXB) hub.

NEWS Monday, 15 October 2018 |

Enhancing the passenger experience at New York-JFK's Terminal 4

JFKIAT, operator of Terminal 4 at New York's John F Kennedy International Airport, today announced a partnership with CrowdVision to optimise operations, layouts, and processes throughout the terminal.

NEWS Wednesday, 10 October 2018 |

Chicago O'Hare to introduce new smart sensor parking guidance system

Park Assist has been awarded a contract to install its camera based parking guidance system at Chicago O'Hare International Airport's newest parking garage.

NEWS Sunday, 07 October 2018 |

Helsinki Airport to get Plaza Premium Lounge in early 2019

Helsinki Airport is to open a Plaza Premium Lounge in the non-Schengen area of Terminal 2 in February 2019.

NEWS Friday, 14 September 2018 |

Sydney Airport to reduce announcements in quiet terminal initiative

Sydney Airport is set to significantly reduce the number of announcements at T1 International as part of a new “quiet terminal” initiative, creating an even more relaxing environment for passengers.

NEWS Tuesday, 11 September 2018 |

Dublin's colour coded luggage tags to remind motorists where they parked

A not insignificant 4,000 customers of Dublin Airport’s long-term car parks forgot where they had parked their car last year and needed help to find their vehicle.

NEWS Thursday, 06 September 2018 |

The Oktoberfest celebrations begin... at Frankfurt Airport

Frankfurt Airport today started its own Oktoberfest season celebrations... with an oompah band, men in lederhosen, women in traditional Bavarian beer hall dresses and a yodeller!

NEWS Friday, 31 August 2018 |

New duty free and speciality stores unveiled in Cairns

Lagardère Travel Retail has proudly unveiled its full selection of Aelia Duty Free stores in Cairns International Airport's Terminal 1.

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