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Displaying items by tag: customer service - Airport World Magazine

NEWS Friday, 20 December 2019 |

Christmas cheer(s) at San Diego as new beer unveiled

A new beer is on tap at San Diego International Airport, and sales should be soaring at it has been brewed with purified condesate collected through the gateway's water conservation programme!

NEWS Tuesday, 17 December 2019 |

Brussels Airport unveils its 'magical winter wonderland'

Brussels Airport has declared its intention to pamper its passengers this holiday season after decking its halls with Christmas trees, festive animations and fairy-tale lighting.

NEWS Thursday, 12 December 2019 |

New digital shopping wall unveiled at Dublin Airport

Dublin Airport has launched a new digital shopping wall offering passengers an opportunity to shop at the gate.

NEWS Monday, 02 December 2019 |

Perth turning to technology to enhance the passenger experience

Perth Airport is turning to technology to help it enhance the passenger experience and better equip it to handle traffic growth.

NEWS Thursday, 28 November 2019 |

China's airports embracing AI and automation – new report

Airlines and airports in China are embracing artificial intelligence and automation to provide the hyper-personalised self-service experience their passengers are demanding, a new report reveals.

NEWS Tuesday, 19 November 2019 |

Munich Airport opens annual Christmas and Winter market

The holiday season is officially upon us as Munich Airport's annual Christmas and Winter Market has opened for business!

NEWS Tuesday, 12 November 2019 |

London Stansted's Wi-Fi is certified child-friendly

Parents rest assured, London Stansted has become one of the first airports in the UK to be certified as offering safe, child-friendly Wi-Fi to its passengers.

NEWS Wednesday, 02 October 2019 |

Plaza Premium Group opens flagship hotel at Beijing Daxing

China's new Beijing Daxing International Airport boasts its own in-terminal hotel, Aerotel, operated by the Plaza Premium Group.

NEWS Monday, 23 September 2019 |

Munich Airport celebrates Oktoberfest

Tourists from all over the world will descend on Munich over the next 16 days to celebate the world's largest beer festival, Oktoberfest, and for many the fun will start and end at Munich Airport!

NEWS Friday, 13 September 2019 |

Sydney Airport unveils new 'farewell point' for departing passengers

Sydney Airport has unveiled a new departures experience at the T1 International terminal including a refreshed farewell point for travellers and their family and friends.

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