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Displaying items by tag: customer service - Airport World Magazine

NEWS Friday, 13 September 2019 |

Sydney Airport unveils new 'farewell point' for departing passengers

Sydney Airport has unveiled a new departures experience at the T1 International terminal including a refreshed farewell point for travellers and their family and friends.

NEWS Wednesday, 11 September 2019 |

New Plaza Premium Lounge opens at Mactan Cebu

Mactan Cebu International Airport has a new area for passengers to escape the hustle and bustle of the terminal following the opening of a Plaza Premium Lounge in Domestic Arrivals.

NEWS Tuesday, 10 September 2019 |

Self service technology coming to Krabi International Airport

Krabi International Airport in Thailand is to install self-service technology provided by SITA in line with its ambitions to become a regional aviation hub.

MAGAZINE Thursday, 05 September 2019 |

AIRPORT WORLD 2019, ISSUE 04

VIEW THE ISSUE HERE

In the spotlight: Customer service

Airport report: Munich

Special report: Passenger facilitation

Plus: F&B innovation & Industry news

NEWS Tuesday, 03 September 2019 |

Tech savvy travellers driving airport strategies

The demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years to 2025, according to industry executives.

NEWS Friday, 30 August 2019 |

LAX has some of the fastest broadband speeds in US – Ookla

According to Ookla, the Wi-Fi speeds at Los Angeles International Airport (LAX) continue to grow and its average download speeds are among the best in the US and Canada.

NEWS Wednesday, 21 August 2019 |

Happy passengers at London Luton Airport

London Luton Airport is certainly doing something right as 82.8% of passengers passing through its facilities rated their experience “good” or “excellent”, according to the CAA's latest Departing Passenger Survey. 

NEWS Wednesday, 14 August 2019 |

BLOG: Technology is taking the airport experience sky high

Millennials are one of the most travel-savvy demographics, with many having been well-seasoned travellers since childhood, writes Andy Besant.

NEWS Tuesday, 13 August 2019 |

Prague Airport unveils smart digital signage in six languages

Prague Airport's digital signage is now available in six different languages to provide extra special assistance for passengers that speak Arabiic, Chinese, Czech, English, Korean and Russian.

NEWS Monday, 15 July 2019 |

JetQuay to operate lounge at Jewel Changi Airport

JetQuay, the airport services and passenger experience specialist owned by Worldwide Flight Services (WFS), has been appointed lounge operator for the Changi Lounge at Jewel Changi Airport.

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