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Displaying items by tag: customer service - Airport World Magazine

NEWS Tuesday, 23 July 2013 |

Christchurch Airport turns blue to celebrate royal birth

New Zealand's Christchurch Airport is literally turning itself blue to celebrate the arrival of the new Prince of Cambridge.

NEWS Tuesday, 16 July 2013 |

Dr Who comes to Heathrow Airport

Sci-Fi fans passing through Heathrow are in for a treat over the next few months as the gateway celebrates the upcoming 50th birthday of Dr Who!

NEWS Friday, 21 June 2013 |

Massport approves 2014 budget

Boston Logan operator Massachusetts Port Authority (Massport) has approved a $592 million Business Plan and Budget for Fiscal Year 2014.


NEWS Thursday, 06 June 2013 |

Say hello to the world's smallest virtual assistant

While people maybe getting bigger, it seems that mobile phones and a host of electrical gadgets and equipment are getting smaller – and airport virtual assistants are no exception!

NEWS Monday, 06 May 2013 |

Abu Dhabi unveils new sleep pods for weary travellers

Trendsetting Abu Dhabi International Airport has unveiled another new initiative – the world’s first ‘GoSleep’ sleeping pods.

NEWS Wednesday, 01 May 2013 |

LAX let's the dogs out!

Los Angeles International Airport’s new breed of volunteers are a lively bunch, drink a lot of water and are a bit furrier than normal – but it’s alright, as they are dogs!

NEWS Tuesday, 30 April 2013 |

Video wall helps lure travellers to Changi's new chocolate store

A video wall featuring promotions and an interactive game is drawing travellers to a second 'So Chocolate' store at Singapore's Changi Airport.

NEWS Tuesday, 30 April 2013 |

Abu Dhabi unveils new high-fashion additions to retail offering

Abu Dhabi International Airport has unveiled a bigger and better Burberry boutique in Terminal 3 and announced plans for a new Emporio Armani outlet.

NEWS Monday, 29 April 2013 |

Satisfaction levels on the rise at Sydney Airport

The Australian Competition and Consumer Commission (ACCC) has revealed that passenger satisfaction levels at Sydney Airport are at their highest levels for 10 years.

WBP NEWS Wednesday, 20 March 2013 |

New lounge opens at Kota Kinabalu

Plaza Premium Lounge has opened its seventh pay-in lounge in Malaysia in the International Terminal at Kota Kinabalu International Airport in Sabah state.

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