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Displaying items by tag: customer service - Airport World Magazine

NEWS Tuesday, 07 August 2012 |

Gatwick opens world's first 'virtual' Tesco airport store

London Gatwick has introduced the UK's first interactive virtual grocery store with the opening of a Tesco 'shop' in the North Terminal.
NEWS Thursday, 02 August 2012 |

New milkshake bar for Birmingham Airport

Birmingham Airport in the UK has opened a new retro milkshake bar that it hopes will keep its passengers cool this summer.
NEWS Monday, 02 July 2012 |

Celebrity chef, Jamie Oliver, opens new Gatwick restaurant

Celebrity chef, Jamie Oliver, today opens his first airport restaurant at London Gatwick’s North Terminal.
NEWS Friday, 29 June 2012 |

Phoenix Sky Harbor's record breaking train

Phoenix Sky Harbor claims that earlier today its PHX Sky Train became the first transit system in the world to cross an active taxiway.
NEWS Wednesday, 27 June 2012 |

Mobile apps changing the face of airline travel – IT survey

Mobile apps are changing the way airlines do business, permeating every step of the journey and core aspect of their operations, according to the latest Airline IT Trends Survey.
IT Wednesday, 11 July 2012 |

Virtual reality bytes

Cloud computing has created a wealth of commercial, operational and customer service benefits for airports, writes Mike Benjamin.

MAGAZINE Monday, 23 April 2012 |


In the spotlight: Safety & security

Airports: Hong Kong & Lambert-St Loius

Awards: ASQ and Peggy G Hereford winners

Plus: Leadership, cloud computing & customer service 

NEWS Friday, 25 May 2012 |

Virtual assistants for New York airports

New York’s airports will become the latest to get holographic like help when they introduce ‘virtual assistants’ later this year.
NEWS Tuesday, 15 May 2012 |

PHX Sky Train makes historic first journey

Phoenix Sky Harbor International Airport's new automated train made its first official journey on Monday.
NEWS Monday, 14 May 2012 |

Heathrow unveils new advertising campaign for 2012 Olympics

Heathrow today launched a major advertising campaign to raise awareness of its preparations for the London 2012 Olympics and Paralympics.

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