Restrained Brits are living up to the stereotype of patiently waiting in queues by shunning the option of paid-for fast track services at the airport, according to a nationwide survey.
A new study reveals that aviation still has a long way to go to meet the needs of passengers with disabilities.
Frankfurt Airport's latest customer service initiative is as brilliant as it is simple – multi-lingual digital restaurant menus for passengers who don't speak German.
Dallas/Fort Worth International Airport's next concessions offerings promise to be out of this world as they come in the shape of an airside Flying Saucer Draught Emporium as well as an entertainment and bar concept called DFW Flying Square Live.
Bacardi Global Travel Retail and Virgin Atlantic have taken their long-standing relationship and shared passion for taking cocktail experiences to a new level this autumn, by bringing Virgin Clubhouse customers a unique way to enjoy their cocktails while they wait for their flight.
Amsterdam Schiphol today re-opened its renovated Holland Boulevard, providing visitors with an even more impressive snapshot of Dutch culture.
Liverpool John Lennon Airport (LJLA) has taken the support your local airport mantra to the next level by persuading a host of travel agents to support its 'We sell Liverpool Airport 1st' campaign.
The latest phase of development work aimed at further improving the customer experience for departing passengers at Liverpool John Lennon Airport (LJLA) has now been completed.