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ACI NEWS Last modified on May 1, 2014

Angela Gittens, view from the top. Issue 3, 2014

ACI World director general, Angela Gittens, looks ahead to the ACI Asia-Pacific/World Annual General Assembly in Seoul, Korea.

ACI World is pleased to partner with ACI Asia-Pacific for the 2014 ACI Asia-Pacific/World Annual General Assembly in Seoul, South Korea, on May 26-28, with Incheon International Airport as host. 

Home to over 10 million people and a major economic and cultural centre, Seoul is a fitting venue for this year’s World Annual General Assembly. 

And Incheon International Airport, which handled over 41 million passengers in 2013, is an equally appropriate host, exemplary of the exciting airport developments taking place in the Asia-Pacific region at large.

At this year’s annual meeting, some 700 aviation colleagues, government officials, business and academic leaders, and other top industry professionals will come together to discuss the theme of serving the customer and the community. 

Just ahead of the conference, on Monday, May 26, we’ve organised the ACI World Human Resources Forum and the ACI Safety Symposium, both of which effectively add dimension to the event and allow for deep exploration of two key topics in the industry. 

As well, we will have workshops in the Exhibition Hall that will allow delegates to take advantage of ACI World Business Partners’ (WBPs) presentations on special innovations and business solutions. We are very excited about these additions to the event experience.

As always, we strive to help airport leaders find solutions for the key areas of significance for their airports and communities. 

On Tuesday, May 27, Dr Olumuyiwa Benard Aliu, president of the Council of ICAO , will give the Keynote Address. During the Official Opening and Welcome, we’ll also hear from experts including Choi Hong-Yeol, acting president and CEO of Incheon International Airport Corporation; Tan Sri Bashir Ahmad Abdul Majid, president, ACI Asia-Pacific and managing director of Malaysia Airports Holdings Berhad; and Fredrick Piccolo, chair, ACI World and president and CEO of Sarasota Manatee Airport Authority.

Tuesday’s first session on the art of leadership will feature Declan Collier, CEO of London City Airport; James Cherry, president and CEO of Aéroports de Montréal; Shashank Nigam, CEO of SimpliFlying; and George Uriesi, the former managing director of the Federal Airports Authority of Nigeria. 

A big topic for all of us in the modern age is achieving customer service excellence. In session two, we will hear from expert leaders Arnaud Feist, president, ACI Europe and CEO of Brussels Airport Company; Incheon’s Choi Hong-Yeol; Clecio Primo, vice president, commercial strategic analysis and air services, Princess Cruises; and Michael Schriver, chief operating officer, DFS Group Limited.

Fredrick Piccolo; Thomas Windmuller, senior vice president – airport, passenger and cargo services, IATA; and Rodolfo Echeverria, CEO, Airport International Group, will then take the stage for the third session to debate the ever-pressing issues of airport charges and economic regulation.

On Wednesday, May 28, Simon Gandy, executive general manager of Melbourne Airport Group; Kwang Soo Lee, CFO, Incheon International Airport Corporation; and Sani Sener, president and group CEO of TAV Airports Holding Co, will speak at the ACI World Business Partner Breakfast/CEO Panel, always an informative and thought-provoking event.

The conference proceeds with session four, featuring Michael Kerkloh, president and CEO of Munich Airport; Jonathan Astill, director of international affairs, NATS; Kees Jans, chief information officer of Amsterdam Schiphol; David Booth, airport CDM implementation manager, Eurocontrol; and Steve Lee, chief information officer/director, Changi Airport Group, as they discuss gaining airport resilience, relating to real-life crises that they managed through. 

Finally, session five explores a topic to which we have not given sufficient attention in the past, facilitating cargo growth. The world of air cargo is changing and we will learn the who, what and why from Jared Harckham, vice president, ICF SH&E; Guillume Drucy, head of cargo e-business management, IATA; Mark Whitehead, chief executive, Hong Kong Air Cargo Terminals Limited; and Jae-hoon Bae, CEO and president of Pantos Logistics Co, Ltd.

We also have a full exhibition over the two full days of the event where there will be displayed the very latest in products, services, technologies and equipment for your review and edification.

In the midst of this rich content, we have also organised ample networking opportunities, including the Welcome Reception, the Gala Dinner and ASQ Award Ceremony, and tours of Seoul, Incheon Airport and the Demilitarised Zone. 

And remember, the conference takes place in the Gangnam District of Seoul, so we can expect a visit from their most famous resident. Bring your dancing shoes everyone!

I look forward to seeing you in Seoul for what I expect will be another outstanding World and Asia-Pacific Annual General 

Assembly, full of new ideas on how to capitalise on upcoming opportunities and meet future challenges.

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