Airlines and airports in China are embracing artificial intelligence and automation to provide the hyper-personalised self-service experience their passengers are demanding, a new report reveals.
Airports and airlines continue to invest heavily on new technology, the latest industry report showing that in 2018 they spent a record $50 billion on IT to support improvements to the passenger journey.
Ghana Airports Company Limited has signed a five year deal with SITA to manage and support all airport passenger processing, baggage management, and airport operations systems across Kotoka International Airport’s newly commissioned Terminal 3.
Krabi International Airport in Thailand is to install self-service technology provided by SITA in line with its ambitions to become a regional aviation hub.
Air transport IT provider, SITA, is 70 years old and celebrated the milestone at its annual Innovation Forum in Belgium this week.
Lufthansa passengers flying out of Miami International Airport are now able to board their flight with the quick click of a camera instead of a boarding pass and passport, thanks to the airport’s launch of biometric exit technology.